Playfina Dossier

What to look at in Playfina's own terms:

1. A second text in the page code. The page code of the T&C holds another text under the same dates that names an Anjouan licence and lists Australia as restricted; the text shown in Australia does not (Unverified: page code, not shown to an AU visitor) (T&C).
2. Withdrawal caps. AUD 3,000 a day, AUD 7,500 in a rolling 7 days and AUD 30,000 a month; jackpot wins are paid in full (T&C 11.8). Above a method's limit, payouts "may be split into multiple installments" (T&C 11.1).
3. Wagering x35. "All deposit bonuses have a wager x35." The terms do not say whether this applies to the bonus or to deposit plus bonus (bonus terms 1.10).
4. Max bet AUD 8. With an active bonus, bets are capped at AUD 8; above it "PLAYFINA reserves the right to confiscate the winnings" (bonus terms 1.5).
5. No-deposit cap AUD 100. Winnings from no-deposit bonuses are capped at AUD 100 (T&C 11.7).
6. Unwagered deposits. Each deposit must be wagered three times before withdrawal; "The Casino reserves the right to charge a processing fee or refuse withdrawal if wagering requirements are unmet" (T&C 9.7).
7. Dormant accounts. After 12 months without login or gameplay, "we reserve the right to charge a monthly dormancy fee of 20 EUR (or currency equivalent)" (T&C 12.1).
8. Two weeks after a withdrawal request. If the casino cannot reach the player by phone or email within two weeks of the request, the account is locked and the withdrawal cancelled (T&C 8.4).

Also in these terms: payout by a different method at the casino's discretion, verification within two weeks of the casino's request or termination and confiscation, anti-fraud and bonus-abuse rules. Full terms →