Rocky Casino Dossier

What to look at in Rocky Casino's own terms:

1. Payouts. From AUD 150 by bank, AUD 90 in crypto, AUD 30 by other methods; at loyalty levels 1–49 at most AUD 900 a payout and a day, AUD 18,000 a month, rising to AUD 3,600 and AUD 72,000 at levels 80–100 (T&C 9.2, 9.3). Requests are handled Monday to Friday, 09:00–18:00 (GMT+3), three at a time.
2. Wagering. A bonus must be bet "a certain number of times"; the bonus terms give no multiple. It must be activated within 48 hours and wagered within 5 days, the deposit played first (bonus terms).
3. Max bet. AUD 8 a bet with an active bonus, bonus buys and bet doubling included (bonus terms).
4. Win caps. Sign-up no-deposit winnings stop at AUD 80, loyalty bonuses at AUD 170, tournament, Bonus shop and level-up prizes at AUD 800; anything above is deducted (bonus terms).
5. Deposit play-through. Bets under 3 times the deposit let the casino keep up to 10% of the payout, or refuse it with a 10% charge until the wagering is done (T&C 9.3).
6. Documents in 30 days. Documents are due within 30 calendar days of a withdrawal request, or "winnings will be confiscated" and the account closed; a missed video call can cancel all winnings (T&C 2.5, 2.5.1).
7. Idle account. After 12 months without use, "The Company has the right to charge a monthly fee for an inactive account" of EUR 5 (about AUD 8, our arithmetic); a cashback balance on an idle account is cancelled at once (T&C 5.4, 5.5).
8. Chargeback emails. While a chargeback is processed, "a processing fee of 50 EUR will be deducted from the amount to be refunded for each email sent" (T&C 6.2).

Also in these terms: one bonus per person, family, address, email, IP, phone, card or device, suspected bonus abuse "or just in making an attempt", deposits confiscated for a duplicate account, the whole balance, deposits included, for a suspected VPN, no payout above EUR 2,000 in 24 hours before verification, deposits never played refused for withdrawal, the casino's records as the final authority, Curaçao law and non-exclusive Curaçao courts. Full terms →