Bonus terms
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The First Deposit Bonus: 100% up to 750 AUD + 100 free spins
To receive the 1st deposit 100% welcome bonus of up to 750 AUD (which equals 750 NZD, 500 EUR, 500 USD, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC, 400 TON) + 100 free spins, a player should make the first deposit (only the first one) without any bonus codes (any bonus code will cancel this bonus).
Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The minimum deposit amount for activation of the first deposit 100% welcome bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Wagering requirements for the bonus money is 50x. For example, if a new player deposits 100 AUD, they have to wager 5000 AUD (100x50) in order to fulfill the wagering requirements for the bonus money. Maximum cashout from the cash part of the bonus is capped at 10x the bonus amount.
Wagering requirements for the welcome bonus should be completed in 2 days (48 hours); otherwise, the bonus and all winnings will be forfeited.
If a player wants to play without any bonus, they can cancel it in the Bonus section, or ask the LiveChat support team for assistance.
The 100 free spins will be issued daily, 20 free spins per day (5 days in a row). Wagering requirements for the free spin winnings are 50x, and maximum winnings are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
First series of welcome free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours). The remaining welcome spins series expire in 1 day (24 hours) after the issue date and in 1 day (24 hours) after the activation. Welcome free spins winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire.
Free spins are a part of the bonus. If the bonus or any winnings from free spins are canceled, free spins series issue will be interrupted and further issues of free spins will be canceled.
Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP program.
The Second Deposit Bonus: 75% up to 75 AUD
To receive the 2nd deposit 75% bonus of up to 75 AUD (which equals 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC), a player should make the second deposit (only the second one) without any bonus codes (any bonus code will cancel this bonus).
Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The minimum deposit amount for activation of the second deposit bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Wagering requirements for the bonus money is 50x. For example, if a new player deposits 90 AUD, they have to wager 3375 AUD (67,5x50) in order to fulfill the wagering requirements for the bonus money.
Wagering requirements for this bonus should be completed in 2 days (48 hours); otherwise, the bonus and all winnings will be forfeited.
If a player wants to play without any bonus, they can cancel it in the Bonus section, or ask the LiveChat support team for assistance.
Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP program.
VIP program: Terms and conditions
For bets in slot games, 1 status point is given for accumulated bet amount of 30 AUD or its equivalent in any other currency: 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
For bets in table games, 1 status point is given for accumulated bet amount of 300 AUD or its equivalent in any other currency: 300 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC.
Redeemable points can be exchanged for bonus money at any time of the year.
Players with Panda Skater, Panda Scooter Rider, Panda Cyclist, Panda Biker levels are not eligible for this bonus.
The exchange rate of points depends on the player’s level at the time of the exchange.
For Panda Driver level, the exchange rate will be 225 points for 1,5 AUD or equivalent (1,5 NZD, 1 EUR, 1 USD, 0,00077 ETH, 0,0024 BCH, 0,0066 LTC, 24 DOGE, 1,17 USDT, 0,0042 BNB, 0,84 ADA, 16 TRX, 1 USDC).
For Panda Racer level, the exchange rate will be 200 points for 1,5 AUD or equivalent.
For Panda Sailor level, the exchange rate will be 175 points for 1,5 AUD or equivalent.
For Panda Pilot level, the exchange rate will be 150 points for 1,5 AUD or equivalent.
For Panda Aviator level, the exchange rate will be 125 points for 1,5 AUD or equivalent.
For Panda Astronaut level, the exchange rate will be 100 points for 1,5 AUD or equivalent.
The money earned from comp points exchange comes with a 10x wagering requirement that has to be met within 48 hours; otherwise, the bonus will expire.
Only real money bets are counted when generating Comp Points (the bets made with bonus money are not counted).
All free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours).
All free spins winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire. After the bonus expires, both this bonus and the winnings derived from it, will be canceled.
All deposit, reload and cash bonuses expire in 2 days (48 hours) from the date of their activation. After the bonus expires, both this bonus and the winnings derived from it, will be canceled.
If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC.
However, for Panda Aviator level the maximum amount of winnings is 300 AUD or its equivalent in other currencies: 300 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC, 160 TON;
and for Panda Astronaut level - 450 AUD or its equivalent in other currencies: 450 NZD, 300 EUR, 300 USD, 0,231 ETH, 0,72 BCH, 1,98 LTC, 7200 DOGE, 351 USDT, 1,26 BNB, 252 ADA, 4800 TRX, 351 USDC, 240 TON.
All winnings above this amount will be canceled when wagering is finished.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
All winnings from cash bonuses issued outside the VIP program are capped at 10x the bonus amount, and the wagering requirements for such bonuses equal 20x of the bonus money amount and should be met in 48 hours; otherwise, the bonus and all winnings will be forfeited.
If not stated otherwise, all winnings from no deposit cash bonuses are capped at 10x the bonus amount.
The minimum deposit amount for any deposit bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
If a player’s bonus rating (total bonuses*100)/(total deposits amount) exceeds 50% after 8 deposits, they will be excluded from the VIP program and won’t be able to receive any bonuses until this ratio gets below 50%.
We will send the player an email notification about the temporary exclusion from the VIP program and stop sending them invitations to reload bonuses and free spins.
When the bonus rating descends to below 50%, the player’s membership in the VIP program will resume.
Fastpay casino reserves the right to exclude any player from the VIP program.
The player with active responsible gambling limits (such as cooling-off period or self-exclusion) is not eligible for any promotions at Fastpay Casino and cannot receive any bonuses when these restrictions are applied to the player’s account.
The Level entry free spins
Players with Panda Skater level are not eligible for this bonus.
The number of free spins depends on the player’s level in the VIP program:
Panda Scooter Rider level - 20 free spins;
Panda Cyclist level - 50 free spins;
Panda Biker level - 100 free spins;
Panda Driver level - 150 free spins;
Panda Racer level - 200 free spins;
Panda Sailor level - 300 free spins.
For example, when a player is moving from Panda Skater level to Panda Scooter Rider level, they will get 20 free spins, when moving from Panda Scooter Rider level to Panda Cyclist level - 50 free spins, etc.
The Level entry free spins can be claimed once per player and per level.
Wagering requirements for winnings from free spins in these types of bonuses are 10x.
If not stated otherwise, winnings from Free Spins for each level are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. All winnings above this amount will be canceled when wagering is finished.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The Level entry cash bonus
Players of Panda Skater, Panda Scooter Rider, Panda Cyclist, Panda Biker, Panda Driver, Panda Racer, Panda Sailor levels are not eligible for this bonus.
The amount of the cash bonus depends on the player’s level in the VIP program:
Panda Pilot level - 225 AUD or an equivalent sum in other currencies: 225 NZD, 150 EUR, 150 USD, 0,115 ETH, 0,36 BCH, 1 LTC, 3600 DOGE, 175,5 USDT, 0,63 BNB, 126 ADA, 2400 TRX, 150 USDC;
Panda Aviator level - 1500 AUD or an equivalent sum in other currencies: 1500 NZD, 1000 EUR, 1000 USD, 0,77 ETH, 2,4 BCH, 6,6 LTC, 24 000 DOGE, 1170 USDT, 4,2 BNB, 840 ADA, 16 000 TRX, 1000 USDC;
Panda Astronaut level - 3750 AUD or an equivalent sum in other currencies: 3750 NZD, 2500 EUR, 2500 USD, 1,92 ETH, 6 BCH, 16,5 LTC, 60 000 DOGE, 2925 USDT, 10,5 BNB, 2100 ADA, 40 000 TRX, 2500 USDC.
The Level entry cash bonus can be claimed once per player and per level.
Wagering requirements for all Level entry Cash Bonuses are 10x.
The level-up cash bonus is not applied automatically; players need to reach out to the casino through LiveChat or email (support@help-fastpay-casino.com) to request the bonus activation. Once requested, the bonus will be credited within a period of 0 to 12 hours, depending on the casino's administration working hours.
Unlimited crypto reload bonus
Players who have made at least 2 deposits at Fastpay casino are eligible for this bonus.
One player can trigger this bonus an unlimited number of times per day.
The minimal amount for activating this bonus is 20 AUD, 20 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC, 16 TON.
The offer is valid only on deposits made from crypto wallets using the following bonus code: CRYPTO.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 AUD is not entitled to claim this bonus).
The amount of the Unlimited crypto bonus equals 20% of the deposit, up to 750 AUD (which equals 750 NZD, 500 EUR, 500 USD, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC, 400 TON).
Wagering requirements for this bonus are 40x of the bonus amount.
Maximum cashout from the Unlimited crypto bonus is capped at 10x the bonus amount.
Tuesday reload bonus
Players with Panda Skater, Panda Scooter Rider, Panda Cyclist levels are not eligible for this promotion.
One player can trigger this bonus only once per Tuesday. The offer is valid from 00.00 UTC to 23.59 UTC each Tuesday.
The minimal amount for activating this bonus is 20 AUD, 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
The bonus cannot be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 15 AUD is not entitled to claim this bonus).
Any bonus code will cancel this bonus.
The amount of the Tuesday reload bonus equals 50% of the deposit, up to 150 AUD, 150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC.
Wagering requirements for Tuesday reload bonus are the following:
Panda Biker, Panda Driver, Panda Racer, Panda Sailor levels - 40x of the bonus amount.
Panda Pilot, Panda Aviator, Panda Astronaut levels - 35x of the bonus amount.
Wednesday and Friday Free Spins upon Deposit
Players of Panda Skater level do not qualify for these promotions.
The bonus is automatically credited to the player’s account at 10:08 AM UTC each Wednesday or Friday.
In order to be eligible for this offer, a player should deposit at least 50 AUD (50 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC) during the previous two days not including the day when the promotion is running.
Only the deposits that were made between 00:00 UTC Monday and 23:59 UTC Tuesday (for Wednesday Free Spins) or 00:00 UTC Wednesday and 23:59 UTC Thursday (for Friday Free Spins) are taken into account.
Free spins are awarded based on the deposit amount:
the sum of deposits from 50 AUD to 99 AUD (or its equivalent in any other currency) triggers 10 free spins;
the sum of deposits from 100 AUD to 149 AUD (or its equivalent in any other currency) will be rewarded with 20 free spins;
the sum of deposits greater than 150 AUD (or its equivalent in any other currency: 150 NZD, 150 EUR, 150 USD, 0,115 ETH, 0,36 BCH, 1 LTC, 3600 DOGE, 175,5 USDT, 0,63 BNB, 126 ADA, 2400 TRX, 150 USDC) generates 30 free spins.
The maximum amount of winnings from each set of free spins is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. The wagering requirement is 50x.
However, for Panda Aviator level the maximum amount of winnings is 300 AUD or its equivalent in other currencies: 300 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC, 160 TON;
and for Panda Astronaut level - 450 AUD or its equivalent in other currencies: 450 NZD, 300 EUR, 300 USD, 0,231 ETH, 0,72 BCH, 1,98 LTC, 7200 DOGE, 351 USDT, 1,26 BNB, 252 ADA, 4800 TRX, 351 USDC, 240 TON.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The player has 2 days (48 hours) for activation and additionally 2 days (48 hours) for meeting wagering requirement for free spins winnings.
No free spins will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.
Daily Boomerang Cashback
Players who have made at least 1 deposit at Fastpay casino are eligible for Cashback.
Players who qualify for this promotion will receive a percentage of their net spend, determined by their level. Net spend is defined as the total deposits minus total withdrawals during the previous day (00:00 to 23:59 UTC). Cashback is credited automatically each day at 10:08 UTC.
Depending on the player’s level, the terms of Cashback are as follows:
Panda Skater level - 0.5% cashback, 40x wagering requirement, and the maximum cashout is limited to 100 AUD (100 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 342 TRX, 117 USDC, 80 TON);
Panda Scooter Rider level - 1% cashback, 35x wagering requirement, and the maximum cashout is limited to 200 AUD (200 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 684 TRX, 234 USDC, 160 TON);
Panda Cyclist level - 1.5% cashback, 30x wagering requirement, and the maximum cashout is limited to 300 AUD (300 NZD, 300 EUR, 300 USD, 0,231 ETH, 0,72 BCH, 1,98 LTC, 7200 DOGE, 351 USDT, 1,26 BNB, 252 ADA, 1026 TRX, 351 USDC, 240 TON);
Panda Biker level - 2% cashback, 25x wagering requirement, and the maximum cashout is limited to 400 AUD (400 NZD, 400 EUR, 400 USD, 0,3 ETH, 0,96 BCH, 2,64 LTC, 9600 DOGE, 468 USDT, 1,68 BNB, 336 ADA, 1368 TRX, 468 USDC, 320 TON);
Panda Driver level - 2.5% cashback, 20x wagering requirement, and the maximum cashout is capped at 500 AUD (500 NZD, 500 EUR, 500 USD, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 1710 TRX, 585 USDC, 400 TON);
Panda Racer level - 3% cashback, 15x wagering requirement, and the maximum cashout is capped at 1000 AUD (1000 NZD, 1000 EUR, 1000 USD, 0,77 ETH, 2,4 BCH, 6,6 LTC, 24 000 DOGE, 1170 USDT, 4,2 BNB, 840 ADA, 3420 TRX, 1170 USDC, 800 TON);
Panda Sailor level - 3.5% cashback, 10x wagering requirement, and the maximum cashout is capped at 2000 AUD (2000 NZD, 2000 EUR, 2000 USD, 1,54 ETH, 4,8 BCH, 13,2 LTC, 48 000 DOGE, 2340 USDT, 8,4 BNB, 1680 ADA, 6840 TRX, 2340 USDC, 1600 TON);
Panda Pilot level - 4% cashback, 10x wagering requirement, and the maximum cashout is capped at 3000 AUD (3000 NZD, 3000 EUR, 3000 USD, 2,31 ETH, 7,2 BCH, 19,8 LTC, 72 000 DOGE, 3510 USDT, 12,6 BNB, 2520 ADA, 10 260 TRX, 3510 USDC, 2400 TON);
Panda Aviator level - 4.5% cashback, 10x wagering requirement, and the maximum cashout is capped at 4000 AUD (4000 NZD, 4000 EUR, 4000 USD, 3 ETH, 9,6 BCH, 26,4 LTC, 96 000 DOGE, 4680 USDT, 16,8 BNB, 3360 ADA, 13 680 TRX, 4680 USDC, 3200 TON);
Panda Astronaut level - 5% cashback, 10x wagering requirement, and the maximum cashout is capped at 5000 AUD (5000 NZD, 5000 EUR, 5000 USD, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 17 100 TRX, 5850 USDC, 4000 TON).
The wagering requirement has to be fulfilled in 48 hours after the bonus is credited; otherwise the bonus will expire, and the corresponding winnings will be forfeited.
In order to be applied to the player’s account, the cashback amount should be at least 0,075 AUD (0,075 NZD, 0,05 EUR, 0,05 USD, 0,00004 ETH, 0,00012 BCH, 0,00033 LTC, 1,2 DOGE, 0,0585 USDT, 0,00021 BNB, 0,042 ADA, 0,171 TRX, 0,0585 USDC, 0,04 TON).
Cashback is calculated from the amount spent using the following formula:
((total deposits for the period) - (player's balance with bonus part) - (processed cashouts for the period) - (pending cashouts for the period)) × % of cashback.
Cashback can’t be combined with any other bonuses. If a player has an active bonus, no cashback can be earned until completion or failure of the active bonus is achieved.
No cashback will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.
Friday weekly 10% cashback
Players who have made at least 1 deposit at Fastpay casino are eligible for Cashback.
Players entitled to this promotion will get back 10% of the amount spent (namely, the difference between the amount of deposits and withdrawals) for the period from 00:00 UTC Friday to 23:59 UTC Thursday. Cashback is paid out automatically the coming Friday at 00:08 UTC.
Depending on the player’s level, the terms of Cashback are as follows:
Panda Skater level - 60x wagering requirement, and the maximum cashout is limited to 375 AUD (375 NZD, 250 EUR, 250 USD, 0,19 ETH, 0,6 BCH, 1,65 LTC, 6 000 DOGE, 292,5 USDT, 1,05 BNB, 210 ADA, 4000 TRX, 250 USDC);
Panda Scooter Rider level - 50x wagering requirement, and the maximum cashout is limited to 750 AUD (750 NZD, 500 EUR, 500 USD, 0,385 ETH, 1,2 BCH, 3,3 LTC, 12 000 DOGE, 585 USDT, 2,1 BNB, 420 ADA, 8000 TRX, 500 USDC);
Panda Cyclist level - 45x wagering requirement, and the maximum cashout is limited to 1500 AUD (1500 NZD, 1000 EUR, 1000 USD, 0,77 ETH, 2,4 BCH, 6,6 LTC, 24 000 DOGE, 1170 USDT, 4,2 BNB, 840 ADA, 16 000 TRX, 1000 USDC);
Panda Biker level - 40x wagering requirement, and the maximum cashout is limited to 3000 AUD (3000 NZD, 2000 EUR, 2000 USD, 1,54 ETH, 4,8 BCH, 13,2 LTC, 48 000 DOGE, 2340 USDT, 8,4 BNB, 1680 ADA, 32 000 TRX, 2000 USDC);
Panda Driver level - 35x wagering requirement, and the maximum cashout is capped at 4500 AUD (4500 NZD, 3000 EUR, 3000 USD, 2,31 ETH, 7,2 BCH, 19,8 LTC, 72 000 DOGE, 3510 USDT, 12,6 BNB, 2520 ADA, 48 000 TRX, 3000 USDC);
Panda Racer level - 30x wagering requirement, and the maximum cashout is capped at 6000 AUD (6000 NZD, 4000 EUR, 4000 USD, 3 ETH, 9,6 BCH, 26,4 LTC, 96 000 DOGE, 4680 USDT, 16,8 BNB, 3360 ADA, 64 000 TRX, 4000 USDC);
Panda Sailor level - 25x wagering requirement, and the maximum cashout is capped at 7500 AUD (7500 NZD, 5000 EUR, 5000 USD, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC);
Panda Pilot level - 20x wagering requirement, and the maximum cashout is capped at 9000 AUD (9000 NZD, 6000 EUR, 6000 USD, 4,62 ETH, 14,4 BCH, 39,6 LTC, 144 000 DOGE, 7020 USDT, 25,2 BNB, 5040 ADA, 96 000 TRX, 6000 USDC)
Panda Aviator level - no wagering requirements attached (the cashback amount can be withdrawn instantly);
Panda Astronaut level - no wagering requirements attached (the cashback amount can be withdrawn instantly).
The wagering requirement has to be fulfilled in 72 hours after the bonus is credited; otherwise the bonus will expire, and the corresponding winnings will be forfeited.
In order to be applied to the player’s account, the cashback amount should be at least 15 AUD (15 NZD, 10 EUR, 10 USD, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX, 10 USDC), which means that the minimum amount spent to be eligible for a Cashback is 150 AUD (150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC).
Cashback is calculated from the amount spent using the following formula:
((total deposits for the period) - (player's balance with bonus part) - (processed cashouts for the period) - (pending cashouts for the period)) × 0.1.
Cashback can’t be combined with any other bonuses. If a player has an active bonus, no cashback can be earned until completion or failure of the active bonus is achieved.
Please note that if the cashback amount hasn’t been claimed either via gameplay or withdrawal within 90 days from the moment of crediting, it will be forfeited.
No cashback will be issued if the player's account was closed, temporarily excluded from the VIP program or had responsible gambling limits (cooling-off or self-exclusion) applied at the time of crediting.
Saturday No Deposit Free spins
Players of Panda Skater level are not eligible for this bonus.
The bonus is automatically credited to the player’s account at 10:08 AM UTC each Saturday.
The player will be eligible for this bonus, if the total sum of his or her bets placed over the previous 6 days (excluding the day the spins are issued), exceeds the certain amount. This minimum amount equals 150 AUD or its equivalents: 150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. When calculating this bonus, only bets that were made from 00:00 (UTC) Sunday until 23:59 (UTC) Friday are taken into account.
Panda Scooter Rider level - 15 free spins. The maximum amount of winnings is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. The wagering requirement is 50x.
Panda Cyclist level - 25 free spins. The maximum amount of winnings is 75 AUD or its equivalent in other currencies: 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC. The wagering requirement is 45x.
Panda Biker level - 35 free spins. The maximum amount of winnings is 112,5 AUD or its equivalent in other currencies: 112,5 NZD, 75 EUR, 75 USD, 0,058 ETH, 0,18 BCH, 0,5 LTC, 1800 DOGE, 87 USDT, 0,315 BNB, 63 ADA, 1200 TRX, 75 USDC. The wagering requirement is 40x.
Panda Driver level - 45 free spins. The maximum amount of winnings is 112,5 AUD or its equivalent in other currencies: 112,5 NZD, 75 EUR, 75 USD, 0,058 ETH, 0,18 BCH, 0,5 LTC, 1800 DOGE, 87 USDT, 0,315 BNB, 63 ADA, 1200 TRX, 75 USDC. The wagering requirement is 35x.
Panda Racer level - 55 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. The wagering requirement is 30x.
Panda Sailor level - 75 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. The wagering requirement is 25x.
Panda Pilot level - 100 free spins. The maximum amount of winnings is 150 AUD or its equivalent in other currencies: 150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 100 USDC. The wagering requirement is 20x.
Panda Aviator level - 150 free spins. The maximum amount of winnings is 300 AUD or its equivalent in other currencies: 300 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC, 160 TON. The wagering requirement is 20x.
Panda Astronaut level - 500 free spins. The maximum amount of winnings is 450 AUD or its equivalent in other currencies: 450 NZD, 300 EUR, 300 USD, 0,231 ETH, 0,72 BCH, 1,98 LTC, 7200 DOGE, 351 USDT, 1,26 BNB, 252 ADA, 4800 TRX, 351 USDC, 240 TON. The wagering requirement is 10x.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The player has 2 days (48 hours) for activation and additionally 2 days (48 hours) for meeting wagering requirement for free spins winnings.
Free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours).
Free spin winnings should be wagered within the next 2 days (48 hours) after receiving them; otherwise they will expire.
Bonuses availability
Regarding the bonuses and promotions, all times and dates are stated in UTC.
Players from Finland cannot receive any kind of welcome bonuses (e.g. sign up bonuses, first and second deposit bonuses).
Players from the following countries are not eligible for any no deposit bonuses for registration: Finland, Germany, Kuwait, Lesotho, Russia, Slovenia, South Africa, United Arab Emirates.
For the same home address, IP address, email, phone number, account in any payment system (Neteller, Skrill, credit card, etc.) and so on, bonuses can be received only once. If this rule is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
All bonuses are available for players from all countries (except the prohibited ones), unless otherwise is stated. If you are from Afghanistan, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, Canada – Province of New Brunswick, Canada – Province of Ontario, Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guernsey, Haiti, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Yemen, you are not allowed to play for real money on the Fastpay website.
Bonuses wagering
Bets in different games count towards the wagering requirements to different extent. Bets in slots count 100%, except for the games specified below.
Players won’t be able to place bets with bonus money while playing the following games:
all jackpot games, all casual games, all lotteries, all video poker games, all live games and table games from all providers; all Infingame, Red Tiger Gaming and Relax slots and a number of other slots.
A full list of games available for playing with bonus money can be found in the Wagering section.
Fastpay casino has protection against overbetting or playing restricted games. If a player tries to place a bet that exceeds the maximum allowed betting amount during the bonus wagering, the system will cancel the bet. If a player tries to enter a game, which can’t be played with the bonus money, access to this game will be denied.
When a player places bets with an active bonus, real money will be spent first. The bet amounts will be taken from the player’s real balance. When the real balance is empty, the bet amounts will be deducted from the bonus balance.
When playing with an active bonus (including the winnings from free spins), a player must meet the wagering requirements (wager / turnover) as to these bonus funds before he or she will be able to place bets higher than 10 AUD, 10 NZD, 5 EUR, 5 USD, 0,004 ETH, 0,012 BCH, 0,033 LTC, 120 DOGE, 5,85 USDT, 0,021 BNB, 4,2 ADA, 80 TRX, 5 USDC unless otherwise is stated.
This restriction applies to the entire game round, as well as to doublings after the game round is completed. If a player exceeds the maximum bet when playing with a bonus, the bonus and all winnings received before meeting the wagering requirements can be canceled. This decision is made at the sole discretion of Fastpay Casino’s management team.
Postponing any round in any game, including free spins features and bonus features (or any other accumulating advantage) played with the bonus money (i.e. putting them off to a time when you have no more wagering requirements and/or performing new deposit(s), while having free spins features or bonus features still available in a game) is prohibited. In such a case, the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The use of bonus funds purely to progress through the bonus stages is prohibited. For example, when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
Any bonus can be removed before meeting any wagering requirements. Please contact Fastpay Casino customer support for more details, or use the Forfeit bonus button in the Bonus section of your account. But please keep in mind that in such a case, the bonus money and winnings derived from it will be forfeited.
If the wager requirements are not met by the time the bonus expires, both this bonus and the winnings derived from it, will be canceled.
The player can request withdrawal of funds before the wagering requirements are met, but in such a case the bonus amount and all winnings will be void.
General Information on bonuses and promotions
The maximum payout from any no-deposit bonus (including free spins) for registration (sign-up) is 15 AUD, 15 NZD, 10 EUR, 10 USD, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX, 10 USDC. All winnings above this amount will be canceled when wagering is finished. The wagering requirement for the winnings from no-deposit bonuses for registration is 50x.
If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 75 AUD, 75 NZD, 50 EUR, 50 USD, 0,038 ETH, 0,12 BCH, 0,33 LTC, 1200 DOGE, 58,5 USDT, 0,21 BNB, 42 ADA, 800 TRX, 50 USDC.
However, for Panda Aviator level the maximum amount of winnings is 300 AUD or its equivalent in other currencies: 300 NZD, 200 EUR, 200 USD, 0,15 ETH, 0,48 BCH, 1,3 LTC, 4800 DOGE, 234 USDT, 0,84 BNB, 168 ADA, 3200 TRX, 200 USDC, 160 TON;
and for Panda Astronaut level - 450 AUD or its equivalent in other currencies: 450 NZD, 300 EUR, 300 USD, 0,231 ETH, 0,72 BCH, 1,98 LTC, 7200 DOGE, 351 USDT, 1,26 BNB, 252 ADA, 4800 TRX, 351 USDC, 240 TON.
All winnings above this amount will be canceled when wagering is finished.
The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
In Fastpay casino, there is no limit on the maximum winnings from any type of deposit bonus (unless otherwise is stated in the promotion).
If you make a deposit but the bonus or free spins have not been added to your balance, please do not make any bets and contact our support team via LiveChat (its button is in the right bottom corner of the screen), so that bonus funds could be credited manually.
Please note that when you tick the box “I don't want to receive any Bonuses” while making the third, the fourth and further deposits, the system will still add the deposit bonus to your account, if any is available to you according to your VIP level, that is why you need to cancel it in the Bonus section, or ask the LiveChat support team for assistance before making any bets.
Bonus is automatically canceled upon active balance reaching the amount of 0,2 AUD, 0,2 NZD, 0,2 EUR, 0,2 USD, 0,00001 ETH, 0,00001 BCH, 0,0005 LTC, 0,05 DOGE, 0,05 USDT, 0,0002 BNB, 0,05 ADA, 0,05 TRX, 0,05 USDC or less. This term only applies to balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on player's balance gained from other deposits or bonuses.
Only one bonus can be activated at a time. Bonuses cannot be combined.
Please note that in order to have your winnings credited correctly, you have to choose only one slot to play free spins on.
Please note that any bonus within the VIP program can be played only in one currency. If a player funds several accounts in the casino wallet, his or her Player Account will be put on manual bonus issuing, which means that all bonuses are no longer added automatically and the player should contact the LiveChat support team to receive the missing bonus in one of the used currencies. In the case of deposit bonuses, the player should keep the deposit fully intact (which means that no bets should be placed) before the bonus can be credited manually by the chat agent.
Fastpay Casino has the right to cancel any bonuses and winnings, if there are suspicions that they were acquired dishonestly or result from the player’s breaking any provision of the terms and conditions.
In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.
Fastpay Casino has every right to update these terms and conditions at any time.
Feel free to contact our customer support if you have any questions about bonus terms.
Payouts
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Account settings
Creating an account at Fastpay Casino is simple.
Just click the Sign Up button in the top-right corner of the screen and fill in the required fields.
Please note that it will not be possible to update the email address in the future, so you have to double-check the email you entered and use only the up-to-date address.
After submitting the registration form, you have to confirm your account by clicking the link in the email you will receive from us.
Once it is done, you can sign in to your account using your e-mail and password and make a deposit.
Unfortunately, it is technically impossible to update the e-mail address that was used to create an account at Fastpay casino. If you forgot your password or lost access to your email, please check the next point.
Go to the Security tab of your profile and enter your old and new password twice in the Password Change field, then click the "Update" button.
The easiest way to recover your password is to follow the link Forgot Your Password? after clicking the "Sign in" button.
Enter your email address, which you used when registering at Fastpay casino, and click on "Reset password".
Check your email inbox and follow the instructions that will help you to set your new password.
If you need help resetting your password, please contact our customer support team at support@help-fastpay-casino.com indicating the registration data or chat with us (the button is at the right bottom corner of the screen).
If you forgot the email address you had used when creating your account at Fastpay casino, please contact our customer support team at support@help-fastpay-casino.com specifying any other details of your account. Alternatively, you can contact us via LiveChat (the button is at the right bottom corner of the screen).
Please note that it is also against the rules to create a new account if you have previously closed your first account.
No, it is strictly prohibited. If one person creates multiple accounts, all these accounts will be blocked and all payouts will be suspended.
According to our rules, duplicate accounts also include those accounts that use the same physical address, the same static IP address, the same device or the same payment system.
Therefore, if you live together with someone who also wants to play at Fastpay casino or if you use the same device, we highly recommend contacting us via LiveChat or e-mail (support@help-fastpay-casino.com) before creating the second account and to warn us about it to avoid problems with payouts in the future.
We'll consider your situation and decide which account will receive bonuses. Please see our Terms and Conditions for more details.
It is crucial to make sure that the personal data you provide during the registration is true, accurate and is yours. If your data is inaccurate or false, you won’t be able to complete the verification procedure and withdraw your winnings. If you have a problem related to your personal data, please contact our customer support team via email support@help-fastpay-casino.com or LiveChat.
Account verification
Verification is mandatory before the start of the game.
Generally, we need 3 types of documents:
Identity documents. The document confirming your identity should contain an expiry date, your first and last name, your dob, your unaltered photo printed on it, and it should be valid. In some cases, you may also be asked to take a selfie with an ID document.
Payment method verification. If you deposited from card - you need to upload photos of the front and backsides of your debit card, if you deposited from e-wallets or bank transfer methods - you need to upload screenshots of account holder data and last deposits transaction info. Please note that you have to verify all payment methods, which were used for deposit, at least once.
Address confirmation. It can be a photo or a screenshot of any bill or bank statement that is no older than 90 days and that displays your name and address in full.
To verify your Fastpay casino account you should upload a required set of KYC documents to the Sumsub verification system, which is located in your Profile.
Usually, processing of documents starts right after they are submitted and takes about 10 minutes, but in some exceptional cases this procedure may take up to 24 hours.
When your account is fully verified, we'll email you, stating this. If you didn't receive any emails from us but all the documents were uploaded, please visit the Documents section of your Fastpay casino account in order to check the status of the uploaded documents and the corrections that you may have to make.
If you still have questions why some of the documents weren't accepted, feel free to contact our customer support team via email (support@help-fastpay-casino.com) or LiveChat (the chat button is in the bottom-right corner of the screen).
In order to verify the card that you don't physically have for any reason, we need confirmation that the card was yours. Here are the examples of the documents that we can accept:
bank statement showing your name and transactions made into our casino from this card;
confirmation from your bank that the card was lost, blocked or replaced by another one containing your name and numbers of both cards.
Account security
They are safe as never before! Fastpay Casino is using cutting-edge encryption methods to securely store and transfer data.
Your personal details, such as name, address, credit card number and other sensitive information, is under reliable protection.
See our Privacy Policy for more information.
Sure! To start this process, you'll need to install a code-generating app such as Google Authenticator on your device.
Then you have to go to the Security page to link your device to your Fastpay casino account by scanning the QR code displayed on the screen.
The last step is to enter the received code on the same page.
In order to apply for this data, you need to write an official request to support@help-fastpay-casino.com from the e-mail address that your casino account is linked to.
The message must include the request itself and the following registration data: your full name, date of birth, address of residence, cell phone.
It is not possible for the following reasons:
Only the card number and expiration date are saved, these data are not enough to make a deposit.
The secret three-digit code is not saved. When making a deposit, the player must first enter the CVV/CVC of the card and
Additionally, confirm the transaction with the 3D secure code that is sent to the personal cell phone directly by the bank. This helps to protect transactions made on the Internet.
You shall not allow anyone (including a relative, friend or otherwise connected person) to use your account, password or identity to access your Fastpay account.
Please note, that you will be fully responsible for any activities commenced on your account by a third party.
Deposits and withdrawals
Fastpay casino allows depositing and withdrawing money in the following currencies: Euro (EUR), US dollar (USD), Canadian Dollar (CAD), Australian Dollar (AUD), New Zealand Dollar (NZD), Norwegian Krone (NOK), South African rand (ZAR), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (DOGE), Tether (USDT), Binance Coin (BNB), Cardano (ADA), TRON (TRX), USD Coin (USDC).
Deposits at Fastpay Casino are instant. If that is not the case, the issue, most likely, is on the side of the payment processor.
The most common delays occur with crypto deposits, as each cryptocurrency transaction must accumulate at least 6 confirmations in the blockchain to be credited to your account.
In such cases, we suggest that you upload a screenshot or a photo with detailed information of the certain transaction into the Documents tab of your Fastpay account in any section.
It should contain the following info: transaction ID or reference number, date/time, amount, recipient. Then please contact our LiveChat agents (the chat button is in the bottom-right corner of the screen) and tell them about your problem.
It usually takes from 1 to 3 banking days to resolve such cases.
By default, Fastpay Casino doesn't charge any fees, but this might depend on the payment provider processing the deposit. Sometimes customers from non-Eurozone countries may be charged additional fees due to conversion rates when the payment system has an EUR processing channel.
The minimum deposit amount is 15 AUD, 15 NZD, 10 EUR, 10 USD, 0,0001 BTC, 0,002 ETH, 0,001 BCH, 0,01 LTC, 1 DOGE, 5 USDT, 0,01 BNB, 2 ADA, 10 TRX, 5 USDC.
The minimum cashout is 30 AUD, 30 NZD, 20 EUR, 20 USD, 0,015 ETH, 0,048 BCH, 0,13 LTC, 480 DOGE, 23,4 USDT, 0,084 BNB, 16,8 ADA, 320 TRX, 20 USDC.
Yes, all you need to do is to choose the currency you would like to top up in crypto (it could be either fiat or crypto), then select the crypto that you would like to send and copy the address specified on the deposit page under the QR code.
Please ensure that your deposit is higher than the minimum deposit amounts that can reach your Fastpay casino account, which are 0,0001 BTC; 0,001 BCH; 0,01 ETH; 0,01 LTC; 1 DOGE; 0,01 USDT; 0,01 BNB; 2 ADA; 10 TRX; 5 USDC.
Additionally, please note that only ERC-20 and TRC-20 tokens are supported. If you send BEP-20 tokens, the funds will be lost, and it will be technically impossible to refund them.
Unfortunately, it is forbidden to make deposits from corporate or co-accounts according to our Terms and Conditions. You can only make deposits from your own accounts, not shared with anyone else. Please note that it is technically impossible to track the account holder at the moment of the deposit and block the transaction if the name on the card doesn't match with the one you indicated in your profile info. We can only find this out during account verification.
Please note that such actions are strictly prohibited by our Withdrawal policy. If you made a deposit from fiat deposit method, then you will not be able to withdraw your winnings to crypto wallets.
The same rule applies to the deposits made in cryptocurrencies: you won't be able to cash out winnings from such deposits to your card or via bank transfer.
We do not exchange funds between fiat and cryptocurrency payment methods.
Fastpay Casino offers very fast payouts. We process withdrawal requests 24/7 and approve or decline each request within a few minutes.
The rest of the processing time depends on the type of payment system you use. Withdrawals to crypto or e-wallets can reach your bank account in a couple of minutes.
Cashouts via bank transfers or to cards take from one business day. More information about all available payment systems and their conditions you can find on the Payments page.
Yes, in our casino you have to wager your deposit 3 times in slots or 10 times in table or live games before being able to withdraw your winnings.
This means that before requesting the withdrawal, you need to make a sum of bets equal to your deposit multiplied by three (or ten).
To figure out how much more you need to bet, please contact our LiveChat (in the bottom-right corner of the screen).
If you want to cash out now without meeting the wager requirement, such a payout request can be processed with a 10% fee with the approval of our administration.
The maximum amount for withdrawal per day is 7500 AUD (7500 NZD, 5000 EUR, 5000 USD, 3,85 ETH, 12 BCH, 33 LTC, 120 000 DOGE, 5850 USDT, 21 BNB, 4200 ADA, 80 000 TRX, 5000 USDC).
Please note that the day in the limit calculation is not counted as a calendar, but as 24 hours from the last cashout request.
We don't have a weekly limit, and the next one that exists in our casino is monthly.
In total, you can withdraw 75 000 AUD per month (75 000 NZD, 50 000 EUR, 50 000 USD, 38,5 ETH, 120 BCH, 330 LTC, 1 200 000 DOGE, 58 500 USDT, 210 BNB, 42 000 ADA, 800 000 TRX, 50 000 USDC). The monthly withdrawal limit is updated on the first day of each month.
General information on bonuses
You can easily track the status of your bonus wagering by visiting the Bonuses history tab. It provides a comprehensive overview of all your active and completed bonuses, including their respective wagering requirements.
If you have any further inquiries or need assistance regarding the bonuses, our customer support team is always ready to help. You can reach out to them via email at support@help-fastpay-casino.com or simply click on the LiveChat button located in the bottom-right corner of your screen.
Please note that only specific slots are available for playing with an active bonus. You can easily find these slots by visiting the game lobby's main page and selecting the "Bonus Wagering" category.
Conversely, the slots that are excluded from bonus wagering can be found in paragraph 14.16 of our Terms and Conditions.
Maximum bet while playing with an active bonus is the following: 10 AUD, 10 NZD, 5 EUR, 5 USD, 0,004 ETH, 0,012 BCH, 0,033 LTC, 120 DOGE, 5,85 USDT, 0,021 BNB, 4,2 ADA, 80 TRX, 5 USDC.
We kindly inform you that in order to withdraw any winnings obtained from a bonus, it is necessary to complete the wagering requirements. Until the wagering is fulfilled, the funds associated with the bonus are not considered real and cannot be withdrawn.
VIP program
For detailed information about our sign-up offer, we recommend visiting our partner website. It's important to note that this promotion is available only to players from specific countries.
If you are eligible for the bonus, claiming your free spins is simple. Just follow these steps:
1. Register via the link provided on the website above;
2. Fill in your personal details;
3. Verify your phone number.
Please note that we can only guarantee the bonuses that are included in our VIP program. However, our loyal players may be eligible to receive loyalty free spins or even cash-bonuses upon request. The criteria for issuing such bonuses cannot be disclosed, but we appreciate the continued support of our players and strive to reward their loyalty whenever possible. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.
Yes, our VIP program provides weekly and daily cashback for all players starting from Panda Skater level. The rate depends on your level: 10% for weekly cashback and up to 5% for daily cashback.
Our Weekly Cashback is awarded every Friday at 00:08 UTC, while Daily Boomerang Cashback is credited each day at 10:08 UTC. Both are calculated from your net spend for the previous period (week or day) using the following formula:
((total deposits for the period) - (player's balance with bonus part) - (processed cashouts for the period) - (pending cashouts for the period)) × 0.1.
To be credited, the weekly cashback amount must be at least 15 AUD (15 NZD, 10 EUR, 10 USD, 0,0077 ETH, 0,024 BCH, 0,066 LTC, 240 DOGE, 11,7 USDT, 0,042 BNB, 8,4 ADA, 160 TRX, 11,7 USDC, 8 TON). This corresponds to a minimum net spend of 150 AUD (150 NZD, 100 EUR, 100 USD, 0,077 ETH, 0,24 BCH, 0,66 LTC, 2400 DOGE, 117 USDT, 0,42 BNB, 84 ADA, 1600 TRX, 117 USDC, 80 TON) for weekly cashback.
For daily cashback, the minimum amount is 0,075 AUD or the equivalent in your account currency.
To unlock higher levels in our VIP program, you'll have to accumulate a specific number of points known as Status Points (also called Loyalty or Comp Points). These points can be earned by wagering real money, regardless of whether you win or lose. For every 30 AUD wagered on slots, or 300 AUD (or equivalents) if you play live or table games, you'll earn 1 Status Point.
Points become available for exchange when you reach Panda Driver level and can be redeemed at any time in the Bonuses section of your account.
No, you won't lose your VIP-level. Whenever you place real-money bets, you earn both Status Points and Redeemable (or Exchangeable) Points. While Status Points showcase your VIP level, Redeemable Points can be exchanged for cash bonus.
Responsible gambling
Deposit limit: deposit limits allow you to control the amount of money you can deposit into your account. The amount can be set over a period of one day, one week, or one month.
Loss limit: gameplay will be limited by the preferred loss amount. This setting limits the amount you can lose per day, week or month.
Wager limit: gameplay can be limited by setting the wager limits. This setting controls the amount of money you can wager per day, week or month.
Session limit: you can limit your stay in the game by setting a session limit that is measured in minutes. The restriction takes effect instantly. Once your session has expired, you will be logged out from your account automatically. A new session will begin on your next login.
Cooling-off: you can always take a break from gambling by setting a period of suspension from online gambling. You won’t be able to make deposits and play during the specified period, also you will be excluded from all advertising offers. After the set period expires, you’ll receive a notification email saying your account is active again. Cooling-off can be set up for 1 day, 3 days, 1 week, 1 month, 3 months, 6 months.
Self-exclusion: during the 'Self-exclusion' period, you will not be able to access your account, which means you will not be able to upload documents, withdraw funds, receive e-mail promotions and bonuses. This limit can be set for the following periods: 24h, 7 days, 14 days, 1 month, 3 months, 6 months, 9 months, 1 year, 3 years and forever.
To set a limit, please contact us via LiveChat (in the bottom-right corner of the screen) or e-mail (support@help-fastpay-casino.com) specifying the type of limit and time period.
Our support agents are available 24/7 to help you. That's why the limit will be set immediately upon your request.
The set limit is updated on the exact time when it was applied.
Meaning, if you set a deposit limit at 10 AM, it will not be updated with the next calendar day at 12 AM, but at 10 AM of the next day.
The same applies to weekly and monthly limits.
According to our protocols, 24 hours have to pass since your request to remove the limit.
This rule applies only to the limits set for a certain period of time.
If you have closed your account for an indefinite period of time, you can re-open it only in 7 days after your request.
It helps to protect players from making impulsive decisions.
As stated in our Terms and Conditions, you can have your Player Account closed at any time.
Following closure of your account, we will retain your personal data on record for 5 years according to our Privacy policy.
Of course! Chat or email us with the request to close your account in our sister casinos and your accounts with specified email address will be closed in the following casinos:
Fastpay, Casino4u and Cobber.
Game play
Currently, Fastpay casino has about six thousand active games. This list is growing regularly, we do our best to provide our players with the largest possible choice of games.
If you cannot find a game that you like, you can send us a request, and we will pass your feedback to the Fastpay administration.
All of our games have a maximum bet limit.
You can kindly find more information about betting limits on this page: Games max limits.
When you place your cursor on the game, select the option "Play for fun".
Another way is to open a slot and then change the currency to FUN in the upper-right corner.
The last option is to log out of your account, and then all slots will only be available in fun mode.
Unfortunately, the usage of VPN is prohibited and can lead to the confiscation of winnings earned in the slot that is banned in your country.
Please note, if you go on a trip to another country and would like to play at Fastpay from there, it is better to contact our support team (via LiveChat in the bottom-right corner of the screen or e-mail support@help-fastpay-casino.com) and clarify which providers are allowed for your country of residence.
This will help to avoid the confiscation of winnings because of even unintentionally bypassing the provider's block.
Other
Yes, you can also give a try to our other projects that have the same owner and support: Casino4u and Cobber.
Our site has a progressive web app that is available for Android or for any operating system on the desktop. You can download it on your home screen by clicking on the icon "Fastpay casino app" at the bottom menu. For iOS users, our site is also fully customized and mobile-friendly!
For cooperation, please, visit the following website https://fastpay-affiliates.com or write an e-mail directly to support@help-fastpay-affiliates.com
Unfortunately, we don't provide customer support via phone, but our agents are available 24/7 via LiveChat (button is in the bottom-right corner of the screen) and email (support@help-fastpay-casino.com).