This is version 1.0 of the Terms and Conditions effective 30th September, 2026.1. General Clauses
1.1 The following sections explain the terms that govern your general use of the services available on this Website. For specific game rules, please refer to the relevant “Rules” sections available on each Website.
1.2 By registering an Account, you confirm that you have read, understood, and accepted these Terms and Conditions ("T&Cs"). In these T&Cs:"Operator" means Leon, the brand through which the Websites and the services described herein are provided."We," "us," and "our" refer to the Operator."You" to the user using the Website, while "Your" retains its standard meaning as it pertains to you.“Account” refers to your player Account on the Website."Website(s)" refers collectively to all domains, websites, and associated platforms operated and/or managed by the Operator, including this website.
1.3 Currently, the services are provided by Leon.
1.4 Leon provides the services described in these T&Cs. Where our services are offered in more than one language, the English version shall prevail and all translations are intended to reflect the same meaning.
1.5 These T&Cs apply to your use of the services provided through Leon.
1.6 In the event of inconsistencies between language versions of these T&Cs, the English version shall prevail.
1.7 From time to time, certain provisions of these T&Cs may change and will be updated accordingly. A new T&Cs version shall come into force at the time of its publication on our Websites. Shall you continue playing after publication of the updated T&Cs, this shall be deemed as acceptance by you of the new T&Cs. If you do not agree with the new T&Cs, then you should stop using our services.
1.8 You acknowledge that we provide an entertainment service to you and our liability is limited to the value of the balance on your Account.
1.9 By registering an Account, you consent to receive important notifications and additional information by email, including but not limited to newsletters, bonuses, and promotional offers. You can unsubscribe from marketing communications at any time via your Account settings.Please download or print a copy of these T&Cs for reference. Should you have any queries, please contact customer service.
2. Opening an Account
2.1 You are responsible for ensuring that you are permitted to participate in online gambling from your location.
2.2 An up-to-date list of countries in which this website provides services is provided in the "Country" section of the Account registration page.
2.3 Excluded Territories – We do not allow registrations from the following countries ("Excluded Territories"): Austria, Belize, Comoros, France, Germany, Netherlands, Spain, Statia, St. Martin, United Kingdom, United States, including the territories of these countries, as well as any other locations restricted by Leon.Technical, payment and registration verifications may be applied to enforce these exclusions. Persons located in a prohibited location are not permitted to use the software, and any attempt to circumvent this restriction, for example by using a VPN or proxy, may result in the Account being restricted and associated funds being temporarily withheld pending review.We shall not allow NetEnt gaming transactions from the following countries:Blacklisted Territories: Afghanistan, Albania, Algeria, Angola, Cambodia, Czech Republic, Ecudaor, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Republic of Serbia, Singapore, South Korea, Sudan, Syria, Sweden, Taiwan, Turkey, Uganda, Yemen, Zimbabwe.Restricted Territories: Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom.Branded Games: In addition to A & B above it is not permitted to offer Guns & Roses, Jimi Hendrix & Motorhead in the following countries: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine.In addition to the A, B & C above it is not permitted to offer Aliens in Japan or Canada. Universal Monsters (Frankenstein, Dracula, Creature from the Black Lagoon and The Invisible Man),Scarface, and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.We shall not allow Play'n GO gaming transactions from the following countries:Generally prohibited locations: Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia And Herzegovina, Cambodia, Croatia, Czech Republic, Democratic People´s Republic Of Korea (DPRK), Denmark, Dutch Carribean including Curacao and Aruba, Ethiopia, Hungary, Iraq, Islamic Republic Of Iran, Italy, Lao´s People's Democratic Republic, Latvia, Lithuania, Netherlands, Romania, Singapore, Sweden, Syrian Arab Republic, Uganda, United Kingdom, USA, Vanatu, Yemen.Prohibited Games in particular locationsProhibited Play'n GO Games in Denmark: HUGOWe shall not allow Amatic Gaming transactions from the following countries: Afghanistan, Antigua, Australia, Austria, Belgium, Bosnia, Cambodia, China, Croatia, Cuba, Cyprus, Estonia, France, Georgia, Greece, Hong Kong, Hungary, Iran, Iraq, Israel, Liechtenstein, Lybia, Macau, Mexico, Netherland Antilles, Peru, Serbia, Slovakia, South Africa, Sudan, Switzerland, Syria, US, VietnamWe shall not allow BETGAMES gaming transactions from the following countries: Curacao, France, Poland, USA.We shall not allow Betsoft gaming transactions from the following countries: Iran, Netherlands.We shall not allow Booming Games gaming transactions from the following countries: Iran, Iraq, Israel, Italy, North Korea, Singapore, United Kingdom.We shall not allow Evolution Gaming gaming transactions from the following countries: Latvia, Netherlands.We shall not allow Ezugi gaming transactions from the following countries: Israel, Netherlands, United Kingdom.We shall not allow Habanero gaming transactions from the following countries: Armenia, Bulgaria, Cyprus, France, Netherlands, Philippines, Singapore, South Africa, Taiwan, United Kingdom, USA.We shall not allow Microgaming gaming transactions from the following countries: Italy, Netherlands, South Africa, Taiwan.We shall not allow Novomatic / N2 Gaming (including Fizzy Bubbly) gaming transactions from the following countries: Afghanistan, Cameroon, China, Democratic People's Republic of Korea, Democratic Republic of the Congo, Haiti, Hong Kong S.A.R., Iran, Iraq, Ivory Coast, Jordan, Macau S.A.R., Mali, Myanmar, Singapore, South Sudan, Sudan, Syria, Yemen.We shall not allow Playson gaming transactions from the following countries: Australia, Denmark, Israel, Netherlands, USA.We shall not allow Tom Horn gaming transactions from the following countries: Israel, Italy, Switzerland, USA.We shall not allow World Match gaming transactions from the following countries: Denmark, Netherlands, United Kingdom.Certain games provided by third-party suppliers may be unavailable in specific locations due to availability or contractual restrictions imposed by the relevant game providers. Where applicable, access to such games will be restricted for players located in those areas.The lists of restricted locations set out in these Terms are indicative only and may be amended, updated, or expanded from time to time in accordance with Leon policies and gaming provider requirements. The restrictions applied on the platform at the time of access or attempted use of the services will determine availability.Technical, payment, identity, and registration verification measures may be implemented to enforce such restrictions. In addition to the locations specifically identified above, we are unable to accept registrations from, or provide any services or products to, residents of countries that are not available within the registration drop-down menu on the platform.Persons located in any prohibited or restricted location are not permitted to access or use the software or services. Any attempt to circumvent these location restrictions, including through the use of a VPN, proxy service, falsified location details, or similar methods, may result in the suspension or termination of the Account, restriction of access to services, and/or the freezing of associated funds.
2.4 Minors and Underage PlayersPlayers who are minors or otherwise below the minimum age permitted to use the services in their location are strictly prohibited from opening an Account or engaging in any gambling activities with us. We enforce this prohibition rigorously and conduct routine identity and age verification checks to prevent underage gambling.If it is discovered that an Account has been opened by a person under the legal age of majority, the Account will be immediately suspended, and all pending withdrawals and deposits will be frozen.Any winnings or bonuses accrued by the underage player will be considered null and void. However, we will refund the net amount deposited by the player—excluding any winnings—back to the original payment method, as soon as practicable.We are firmly committed to preventing underage participation and safeguarding our platform from use by minors.
2.5 Duplicate AccountYou are strictly permitted to register only one player Account, which can be used across all of our products. Opening more than one Account, whether intentionally or unintentionally, is prohibited. In the event we detect multiple or linked Accounts in your name or associated with you, all such Accounts will be immediately closed.We reserve the right to investigate the reasons for the creation of any additional Accounts. Any funds associated with Accounts opened in breach of these Terms & Conditions, including deposits, may be forfeited at our sole discretion. Furthermore, any winnings or bonuses obtained through duplicate or linked Accounts will be deemed void and may be confiscated. We may, at our discretion, refund the net deposited balance from any duplicate Accounts, after deducting any voided winnings and bonuses.
2.6 After registering an Account the player has to complete the verification procedure. The player needs to send a scanned copy or a color digital photo of the official document that confirms identity. Such documents could be:National ID card;Passport;Driving license.Detailed information on the verification can be found in the section of Settings - Account Verification.
2.7 It is your responsibility to inform us of any changes to your personal or financial details, at registration and thereafter, which may have effect on the use of your player Account, such as the change of address, bank or e-wallet Account. The responsibility of notifying us lies personally on you. It is vital that you provide us with a valid email address as we will use this during the registration process.
2.8 Any intentional misinformation provided at various stages may be considered a breach of these T&Cs.
2.9 We have the right to refuse to open a player’s Account at our sole discretion, but we shall honour contractual obligations already made.
2.10 We have the right to set limits on a player’s deposit and/or withdrawal amounts in accordance with our own internal event risk management policies.
2.11 We reserve the right to close the Account of any user by giving an appropriate notice with reasons. Also, access to any of the sections of the site may be blocked for the user. In case of closing the Account, the funds in the user's Account are subject to return in the payment system agreed with the user.
2.12 Players are not allowed to register Accounts with obscene, indecent or offensive names or alias, any such Accounts will be blocked as soon as they are identified.
3. Accessing your Account
3.1 When registering the player will be given a unique Account number. The player can enter his own personal password using letters and numbers for additional security.
3.2 You need your Account number and password to access the Website and make use of our services. It is your responsibility to maintain the secrecy of your Account data.
3.3 You are recommended to store your details safely or memorize them. We shall not be responsible for the unauthorized use of Accounts or any losses that may result from such use.
3.4 Should you have forgotten your password; you can reset it by using the password recovery tool on the Websites. Should you have forgotten both your Account number and password, please contact customer service for further assistance.
3.5 You may log in only once at a point in time – multiple sessions will not be supported by our system; logging in again will close the previous session after asking the player to confirm their intention.
4. Managing Payments
4.1 In order to gain full access to our products and services, you must deposit funds into your Account. We do not offer credit on your Account, nor do we pay interest on your deposit.
4.2 Funds deposited with us must be your own money and obtained legally. Suspicious funds transfers may be reported to the relevant authorities for investigation.
4.3 The currency of your Account can be selected during the registration, becoming the currency for all your Account transactions. The currencies supported include USD, EUR, RUB, KZT, UAH, UZS, BYN, AUD, NZD, BRL, INR, CAD, CLP, MXN, PEN, TRY, VND, THB, PLN.
4.4 All betting services display your Account number, your available balance and currency. Exchange rate conversions will be applied at the prevailing rate notified by the European Central Bank or the central bank of the currency issuing country.
4.5 You may fund your Account by using any of the deposit methods available to you on the Website, including credit and debit cards, e-wallets and vouchers.
4.6 Deposits are processed subject to each method's individual rates, security constraints and timing (explained in the depositing screen accessible when you log in to your Account).
4.7 The minimum deposit amount is 1 unit of currency or subject to limits imposed by the payment service provider, whichever is greater.
4.8 When using a payment method, you must ensure that it is registered in your name. We shall assume no liability to any third party whose means of payment you may have used.
4.9 We have the right to correct any apparent discrepancies and errors that may have been made in the funding of your Account.
4.10 When you deposit through Skrill, please note that your registered email must match the one appearing on your e-wallet Account. Otherwise, your player Account will become locked until you contact customer service and verify your identity.
4.11 You may withdraw funds from your Account by using any of the withdrawal methods available to you on the Website in the Withdrawal section.
4.12 Requests for withdrawal are subject to minimum sums and currency limitations, presently being: 5 EUR, 2 USD, 1700 KZT, 25 UAH and 100 RUB for all other methods. For certain payment methods the minimum deposit amount may be different.
4.13 To ensure the security, fairness, and operational efficiency of our services, The Operator follows a Tiered Withdrawal Policy, which applies withdrawal limits based on your account’s cumulative deposit history and risk profile. The withdrawal tiers are as follows:TierCriteriaMax Withdrawal LimitsTier 1: New/Low DepositsUsers with cumulative deposits below €500€250 per week / €1,000 per monthTier 2: Standard UsersCumulative Deposits between €500 & €5,000.€500 per week / €2,000 per monthTier 3: High Value UsersCumulative deposits above €5,000 or VIP status€1,000 per week / €4,000 per month (or by arrangement)Users are assigned to withdrawal tiers automatically based on system assessments of deposit history and account activity.The Operator reserves the right to reclassify users at its discretion, without obligation to disclose the specific rationale or classification criteria.In certain cases, and in accordance with our internal compliance procedures, we may apply additional limitations or request further documentation before processing withdrawals. These additional limitations will only be lifted once we have conducted the necessary internal review(s) that we consider necessary to reinstate the previous withdrawal tier of the user.
4.14 Withdrawal requests may be pending during security checks. We may request you to furnish additional identification documents should the previously submitted documents be insufficient. Such documents may include, but are not limited to: a photocopy of your passport, a digital photo of you holding the passport or utility bills, among other document that we, at our sole discretion, may deem necessary at any point in time.
4.15 If your Account was funded using a payment method different from one requested for a withdrawal, we have the right to refuse such a withdrawal request in favour of the original payment method.
4.16 If you request withdrawal to an e-wallet Account not previously used for deposits, we have the right to refuse such a withdrawal in favour of the previously used e-wallet Account.
4.17 When crediting an Account using (i) one-way payment systems that do not support withdrawals, (ii) bank cards and payment terminals, or (iii) specific Instant Payment (IP) platforms, including those utilising a predefined alias or a QR code linked to the beneficiary's transactional Account, you are required to wager the full deposited amount before requesting a withdrawal. Otherwise, we reserve the right to refuse such a withdrawаl.
4.18 If you deposit with Paysafecard, we may request copies of vouchers or other confirming the legitimacy of the funds before processing your withdrawal.
4.19 During the withdrawal process we retain the right to withhold a commission of 5% from the sum of the deposits, if the gaming activity on the Account is lacking or deemed to be insufficient. In sports betting, the gaming activity may be deemed insufficient when betting on odds lower than 1.6.4.20 Should you fund your Account using a one-way method that does not support payouts, we shall reserve the right to withdraw to your wallet Account using the recommended payment service provider (Skrill). We also reserve the right to check if your wallet Account is registered in the same name as your player Account. In the case of the foregoing being different, your player Account will be locked and its balance withheld.
4.21 If online gambling is not permitted in your location, you are not authorized to use your payment card to complete this transaction.It is the Cardholder's responsibility to ensure that use of the services is permitted in his or her location.Participation of minors in activities offered on this website is prohibited.
5. Dormant Account Policy
5.1 Definition of Dormant Accounts - An Account will be classified as dormant if there has been no player-initiated activity (such as logging in, depositing, placing a wager, or withdrawing funds) for a continuous period of 12 months. Player-initiated activity is defined as any action taken by the Account holder that directly engages with the Website.
5.2 Status and Handling of Dormant Accounts - Dormant Accounts will not be automatically closed, cleared, or altered in any way. The Account balance, including any remaining bonuses, funds, or winnings, will be preserved intact. No administrative or dormancy fees will be applied to Dormant Accounts. The balance will remain available to the account holder upon reactivation.
5.3 Reactivating Dormant Accounts - Dormant Accounts can be reactivated by the account holder at any time by logging into their account. Any request to withdraw funds from a dormant account will trigger a full Know Your Customer (KYC) verification process in accordance with Leon's internal verification procedures.This KYC process will require the Account holder to submit valid identification, proof of address, and verification of the original payment method to confirm that the Account holder is the rightful owner. Only after successful completion of the KYC process will the Account holder regain full access to their funds, bonuses, and other Account functionalities.
6. Other Account Actions
6.1 You may close your Account at any time by sending to us a written request via email. Before the Account is closed, it will be cleared subject to our standard withdrawals policy, as here-above stated.
6.2 You can set your Account's deposit and wagering limits if you wish to have better control over your own spending. The same procedure can be used to ‘self-exclude’ yourself from betting on our Website for a set time. See our Responsible Gambling Policy.
6.3 Transfers of any kind between player Accounts are strictly prohibited. Players are not permitted to transfer funds, bonuses, or any other assets, including virtual credits or rewards, from one Account to another, whether within our platform or across affiliated platforms. Our system is not designed to accommodate such transfers, and any attempt to do so will be considered a breach of our Terms & Conditions.In exceptional circumstances where a legitimate reason for a transfer exists, players may submit a formal request through our customer support team for review. Both Account holders involved in the transfer must undergo a full Know Your Customer verification process (“KYC”) to establish the ownership and legitimacy of each Account, as well as the reason for the transfer.Please be aware that all transfer requests are subject to our absolute discretion and must adhere to our internal policies and verification procedures. We reserve the right to deny at our sole discretion any transfer request for reasons including, but not limited to, security concerns or the risk of fraudulent activity.
7. AML Policy
7.1 We have a strict policy against money laundering. Any criminal or rule violating activity (“Fraud”) is prohibited and may lead to your Account being closed and the funds in it forfeited.
7.2 Fraud includes, without limitation: paying with stolen or someone else’s bank cards or vouchers, using compromised e-wallet access, player collusion, false registration data, document forgery, and influencing the outcome of a sporting event through affiliation with the sports event organiser or possession of information from athletes, agents, coaches, referees, team managers, or other event participants.
7.3 We reserve the right to make verifications as to the origin of the funds in your Account.
7.4 We will use technical and human resources to track any suspicious activities by the following means:Applying the payment constraints described in the “Managing payments” sectionMonitoring player transactions exceeding 10,000 USD during a 24-hour periodMonitoring the opening of linked AccountsKeeping an audit trail of changes effected on player AccountsConduct additional measures to verify and confirm the identity of the Account holder
7.5 We may decide to lock your Account whenever we have reason to suspect that it has involvement with Fraud. Until our investigations are complete and the Fraud case is cleared, we may continue to freeze the Account. In case of deciding on permanent blocking of the Account for Fraud, we are entitled to withhold a commission in the amount of 5% of the amount of deposits. When returning funds, your previous withdrawals are taken into Account.
7.6 Disclaimer: We may report any cases of Fraud to the appropriate law enforcement agency. Where we identify suspected Fraud, we may take appropriate action, including restricting or closing the Account and preserving relevant Account information for investigation.
7.7 The Account must be registered personally for yourself and shall not be transferable or shared. If you transfer the Account to another person, you violate these T&CS which will lead to your Account being locked and its balance withheld.
7.8 We reserve the right to verify user's playing activity. In some cases, such verification can take up to 30 working days. During the period of verification processing payments from this Account will be suspended.
7.9 We prohibit the use of programs that make automated decisions (such as robots, bots, etc.) that distort normal gameplay. Should we have reasonable suspicion that such program is being used, we reserve the right to identify the account activity as fraudulent.
7.10 If a user is suspected of cheating, we reserve the right to, at our sole discretion, exclude this user from participation in the bonus program or affiliate program without explanation. In these cases, we also reserve the right to, at our sole discretion, close the Account and withhold its balance.
8. Privacy Policy
8.1 We aim our best to ensure that at all times personal data is:obtained only for a specific and lawful purposeadequate, relevant and not excessive to its purposeprocessed fairly and lawfullyaccurate and updatedkept in a secure mannernot kept longer than is necessary for its purpose
8.2 We may disclose personal data:when reasonably necessary for the operation, security, or review of our serviceswhen ordered to do so under legal provisions contained in the applicable lawwhen an Account comes under a fraud case investigation either by ourselves or our business associates
8.3 We do not store your bank card details and we do not sell personal data. Personal details of the player can be used by us for email and sms newsletters with suggestions and news, except for cases when the player refuses to receive this material.
8.4 We apply encrypted communications whenever personal data is transferred over the Internet. Access to all sensitive data that is stored by our system is strictly controlled through technical and operational controls.
8.5 Our customer database uses state-of-the-art cryptographic hash functions for storing player Account passwords. This measure secures your Account access against any possible outsider or insider attacks.
8.6 Our Websites work by using HTTP cookies for the following purposes:to maintain a user session necessary to authenticate you on our servers and to accept the instructions pertaining to your Accountto identify your preferred language and use this in the delivery of web content that you requestto analyze site traffic in order to work out trends and further improvements9. Using the gaming software.
9.1 You accept that our products and services are provided to you "as is" with any faults or failings, and any representation, warranty, condition or guarantee whatsoever, express or implied, excluded to the fullest extent permitted by the applicable law.
9.2 By participating in our online games you recognize and accept the limits inherent to any connection over the Internet, and limitations of used hardware, particularly:longer response times and interruption risks over remote channelsthe importance and aspects of using secure connections (HTTPS)the risks associated with computer virus infections
9.3 We shall take all reasonable steps to ensure that our system enables any player whose participation in a game was interrupted by a failure of our computer system, or the telecommunications system, or the player's computer system, to resume, on the restoration of the system, his or her participation in the game as at the time immediately before the interruption took place.
9.4 If our computer system fails to restore a game following an interruption, we shall (a) ensure that the game is terminated and (b) refund the wager amount to the player; c) keep record of the circumstances of the incident if it occurred through the failure of our computer system. In the event of any such system failure, our liability to you shall be limited to the wager amount.
9.5 We shall reserve the right to correct any apparent mismatches resulting from technical failures such as erroneous Account transactions, and to commit any amendments necessary to reflect outside changes such as corrections to match results.
9.6 Whilst we shall do our best to ensure the stable, secure and accurate functioning of our computer system, we shall not be liable to you for:any loss whatsoever arising from the use, misuse or abuse of your Account or any of our products and services which are beyond our controlany cyber-attacks or viruses affecting your computer system and impacting on your use of any of our products and servicesthe accuracy, completeness or currency of any information services such as indicative prices, fixtures, live scores, results or any statistics
9.7 You may not use automated game bending systems (known as 'robots') which shall be considered a form of Fraud as here-above defined.
10. Complaints & Disputes
10.1. If a player has a complaint regarding our company, they may contact our support team via email at help@leon.bet or through live chat. To ensure a prompt and efficient review, the player must provide all relevant details and supporting documentation related to the issue. Submitting a complaint to the operator is free of charge.
10.2. Only the registered Account holder may submit a complaint. Complaints are personal to the Account holder and may not be submitted or transferred by another person.
10.3. We provide an official Complaint Submission Form in English that may be downloaded, completed and returned by email to help@leon.bet. As a minimum, the form requires: (i) the complainant’s full name, address and place of residence; (ii) the complainant’s account number; (iii) the date of the complaint and the date of the disputed event; and (iv) a description of the matter (with category selection). The form is available in English and in the language of the website/domain the player is using. We may request supporting documentation that is reasonably necessary to assess and resolve the complaint.
10.4. In the case of P2P or ante‑post (pre‑match) fixed‑odds betting, a player may submit a complaint within six (6) months of the settlement of the bet or the incident concerned. The six‑month period runs from settlement or conclusion of the event in question. For in‑running (live) betting, a player may still submit within six months; however, prompt action may be necessary where investigation depends on time‑sensitive data that cannot reasonably be preserved for long periods.
10.5. The operator will acknowledge a Responsible Gaming complaint within 2 business days and will use best efforts to provide a resolution within 5 business days. Where additional time is reasonably required, the player will be notified. Any such delay shall not exceed 2 weeks, or up to 4 weeks where the delay results from missing information requested from the player. For all other complaints, the operator will acknowledge receipt within 7 days and will aim to provide the player with a reasoned decision within 4 weeks. Where reasonably necessary, this period may be extended once, by up to an additional 4 weeks, subject to prior notice. The acknowledgement will include an explanation of how the complaint will be processed and the average timeline for resolution.
10.6. The player will receive a written final determination (outcome with reasons, or reasons for not handling). Where reasonably required information was requested within the initial four‑week period and not provided by the player, the operator may decline to handle the complaint.
10.7. If a complaint is not resolved to the player’s satisfaction through our internal complaints procedure, the player may request further review using the escalation options made available by Leon through the Website or customer support.
10.8. Additional information about available complaint escalation options may be obtained from Leon customer support.
10.9. Use of an available complaint escalation process does not prevent the player from pursuing any other options that may be available to them.
11. Changing of Terms
11.1 We retain the right to change/update these T&Cs unilaterally at any point in time.
11.2 New Terms will come into effect from the moment of publication. You may refer to the current version of T&Cs on our Website.
11.3 If you continue to play on the Website after the new T&Cs have come into effect, we will consider this as your acceptance of the new version of the T&Cs. In the event that you are not in agreement with the T&Cs, you must immediately stop using our services.N.B. Please note that any criminal or suspicious activity may be reported to the appropriate law enforcement agencies.
12. Sports Bonuses & Sport Bonus Campaigns
12.1 Scope
12.1.1 Sports bonuses may be granted to Users in the form of Bonus Funds or Free Bets through participation in Sports Bonus Campaigns.
12.1.2 This section sets out the general rules governing participation in Sports Bonus Campaigns.
12.1.3 Each Bonus Campaign may contain specific rules, including eligibility criteria, campaign periods, activation requirements, Qualifying Bets, and Wagering Requirements, as stated in the applicable campaign description.
12.1.4 Unless otherwise stated in the applicable Bonus Campaign, these Terms & Conditions apply to all Sports Bonus Campaigns.
12.1.5 Leon reserves the right to amend, suspend, restrict, cancel, or withdraw any Bonus Campaign at any time and at its sole discretion.
12.2 Terms & Definitions
12.2.1 “Sports Bonus Campaign” or “Bonus Campaign” means any promotion relating to sports betting under which a User may receive Bonus Funds, Free Bets, or other promotional benefits subject to specific terms and Wagering Requirements.
12.2.2 “Main Balance” means the balance of real-money funds and Account Units credited to the User’s Account, which may be used for placing bets and, subject to these Terms, requesting withdrawals.
12.2.3 “Account Units” means units recorded in the User’s Account and expressed in the selected Account Currency on a 1:1 value-equivalent basis to the corresponding fiat currency.
12.2.4 “Bonus Balance” means the balance in the User’s Account reflecting Bonus Funds, Free Bets, Net Winnings, or other promotional credits granted as part of a Bonus Campaign.
12.2.5 “Bonus Funds” means promotional credits issued by Leon as part of a Bonus Campaign and credited to the User’s Bonus Balance.
12.2.6 “Free Bet” means a type of Bonus Funds that may be used to place a sports bet without using funds from the Main Balance.
12.2.7 “Net Winnings” means winnings generated from a successful Free Bet after deducting the value of the Free Bet stake.Net Winnings are calculated as follows: Winnings − Free Bet value = Net Winnings
12.2.8 “Wagering Requirements” means the conditions that must be fulfilled before Bonus Funds or Net Winnings may be transferred from the Bonus Balance to the Main Balance or otherwise become available for withdrawal.
12.2.9 “Qualifying Deposit” means a deposit satisfying the conditions specified in the applicable Bonus Campaign.
12.2.10 “Qualifying Bet” means a bet that satisfies the conditions of the applicable Bonus Campaign for the purpose of fulfilling Wagering Requirements.
12.2.11 “My Account” means the section of the Website where the User may view balances, Bonus Campaign information, wagering progress, and transaction history.
12.2.12 “Bonus Wagering Widget” means the interactive progress indicator available in “My Account” showing the User’s progress toward completing applicable Wagering Requirements.
12.3 Bonus Rules & Conditions
12.3.1 A Free Bet may only be used as a single bet and cannot be divided into multiple smaller bets.
12.3.2 If a Free Bet is settled as a winning bet, the resulting Net Winnings shall be credited to the User’s Bonus Balance.
12.3.3 Net Winnings credited from a Free Bet shall be treated as Bonus Funds for the purpose of satisfying applicable Wagering Requirements.
12.3.4 Unless otherwise stated in the applicable Bonus Campaign, Bonus Funds and Net Winnings shall only become eligible for transfer from the Bonus Balance to the Main Balance after the applicable Wagering Requirements have been completed.
12.4 Bonus Types & Mechanics
12.4.1 A “Fixed Bonus” means a predetermined amount of Bonus Funds credited to the User’s Bonus Balance upon fulfilment of the conditions of the applicable Bonus Campaign.
12.4.2 A “Percentage Deposit Bonus” means Bonus Funds credited to the User’s Bonus Balance in an amount equal to a specified percentage of a Qualifying Deposit made to the Main Balance.Example:A 50% deposit bonus applied to a qualifying deposit of EUR 100 will result in Bonus Funds of EUR 50 being credited to the User’s Bonus Balance.EUR 100 × 50% = EUR 5012.4.3 The value of each Free Bet shall be determined by the applicable Bonus Campaign and may not be modified, exchanged, or transferred by the User.
12.4.4 Each Free Bet may be subject to specific conditions, including, without limitation:minimum or maximum odds requirements;eligible sports or betting markets;live or pre-match betting restrictions;qualifying event requirements;time limits for placement or settlement of bets; and/orany other conditions specified in the applicable Bonus Campaign.
12.4.5 Unless otherwise stated in the applicable Bonus Campaign, Free Bets may be used for placing Qualifying Bets on eligible events available in the “SPORTS,” “LIVE,” and “ESPORTS” sections of the Website.
12.5 Sports Bonus Status DefinitionsThe following statuses may appear in connection with Sports Bonuses and Bonus Campaigns within the User interface of the Website.
12.5.1 “Active” means the Bonus Funds or Free Bet have been credited to the User’s Bonus Balance and the applicable Wagering Requirements have not yet been completed.
12.5.2 “Wagered” means the applicable Wagering Requirements have been fully completed and the corresponding Bonus Funds or Net Winnings are eligible for transfer from the Bonus Balance to the Main Balance, subject to these Terms & Conditions.
12.5.3 “Pending Settlement” means the applicable Wagering Requirements have been met based on Qualifying Bets placed by the User, but one or more Qualifying Bets have not yet been settled.
12.5.4 “Cancelled” means the Bonus Funds, Free Bet, or related promotional benefit has been cancelled, removed, forfeited, or deducted from the User’s Bonus Balance for reasons including, without limitation:failure to complete the applicable Wagering Requirements;expiry of the time period allocated for completing the applicable Wagering Requirements;breach of the applicable Bonus Campaign Terms & Conditions; and/orvoluntary opt-out from the Bonus Campaign by the User.
12.6 Participation in Bonus Campaigns
12.6.1 To participate in a Bonus Campaign and receive the applicable Bonus, the User must satisfy all eligibility criteria and complete all required actions specified in the applicable Bonus Campaign.
12.6.2 Where participation in a Bonus Campaign or eligibility for a Bonus requires a deposit to the Main Balance (“Deposit”), the minimum qualifying deposit amount shall, unless otherwise stated in the applicable Bonus Campaign, be equal to the lowest deposit amount available in the User’s Account Currency at the time the Deposit is made.
12.6.3 Where participation in a Bonus Campaign or fulfilment of Wagering Requirements requires the placement of multiple Qualifying Bets, such bets must be placed on different sporting events, unless otherwise stated in the applicable Bonus Campaign.If a User places multiple Qualifying Bets on the same sporting event, only the first qualifying bet placed on that sporting event shall be taken into account for the purposes of the Bonus Campaign.Example:If a participant places several different types of bets (for example, 1X2, Total, Odd/Even, etc.) on the same sporting event, only the first qualifying bet placed will be counted. Any subsequent Qualifying Bets placed on the same sporting event will not be taken into account.
12.6.4 By participating in a Bonus Campaign, the User confirms that they have read, understood, and accepted these Terms & Conditions and the applicable Bonus Campaign terms.
12.6.5 A Sports Bonus shall be deemed activated from the moment the User successfully opts into or otherwise confirms participation in the applicable Bonus Campaign.
12.6.6 Unless otherwise stated in the applicable Bonus Campaign, a User may participate in only one active Bonus Campaign at a time. During the wagering period of an active Bonus Campaign, the User may be restricted from participating in additional Bonus Campaigns or receiving additional Sports Bonuses.
12.6.7 A User may opt out of a Bonus Campaign through the “My Bonuses” section of the Website by selecting the “Opt Out” option for the relevant Bonus Campaign.Upon opting out:all Bonus Funds, Free Bets, and Net Winnings associated with the relevant Bonus Campaign may be cancelled or removed from the User’s Bonus Balance; andall wagering progress related to the relevant Bonus Campaign may be forfeited or reset.
12.6.8 Any breach of these Terms & Conditions or the applicable Bonus Campaign terms may result in:disqualification from the Bonus Campaign;cancellation of Bonus Funds, Free Bets, or Net Winnings;exclusion of Qualifying Bets from wagering calculations; and/orany other measures permitted under these Terms & Conditions.
12.7 Types of Wagering RequirementsThe following wagering requirement models may apply to Bonus Campaigns, as specified in the applicable Bonus Campaign terms.
12.7.1 Bonus Amount MultiplierA “Bonus Amount Multiplier” means a Wagering Requirement requiring the User to place Qualifying Bets in an amount equal to the Bonus Funds received multiplied by a specified multiplier (“x n”).Example:If a User receives EUR 50 in Bonus Funds subject to a 10x Wagering Requirement, the User must place Qualifying Bets totalling EUR 500 before the Bonus Funds or related Net Winnings may become eligible for transfer to the Main Balance.EUR 50 × 10 = EUR 50012.7.2 Free Bet MultiplierA “Free Bet Multiplier” means a Wagering Requirement requiring the User to place Qualifying Bets in an amount equal to the value of the Free Bet multiplied by a specified multiplier (“x n”).Example:If a User receives a EUR 10 Free Bet subject to a 10x Wagering Requirement, the User must place Qualifying Bets totalling EUR 100 before any related Net Winnings may become eligible for transfer to the Main Balance.EUR 10 × 10 = EUR 10012.7.3 Bet Quantity RequirementA “Bet Quantity Requirement” means a Wagering Requirement requiring the User to place a specified number of Qualifying Bets, each satisfying the minimum stake amount and any other conditions specified in the applicable Bonus Campaign.Example:If a Bonus Campaign requires the User to place n Qualifying Bets with a minimum stake amount of x per bet, the User must place and settle the required number of Qualifying Bets in accordance with the applicable Bonus Campaign before the relevant Bonus Funds or Net Winnings become eligible for transfer to the Main Balance.
12.8 General Bonus Wagering Terms
12.8.1 Wagering Requirements may be fulfilled using funds from the Bonus Balance and/or the Main Balance, as specified in the applicable Bonus Campaign.
12.8.2 The applicable wagering period for each Bonus Campaign shall be specified in the relevant Bonus Campaign terms.Unless otherwise stated in the applicable Bonus Campaign, the wagering period begins from the moment the Bonus Funds or Free Bet are credited to the User’s Bonus Balance.
12.8.3 If the applicable Wagering Requirements are not completed within the specified wagering period, Leon reserves the right to cancel, deduct, or forfeit:any remaining Bonus Funds;Free Bets;Net Winnings; and/orany winnings derived from Bonus Funds or Free Bets.
12.8.4 Free Bet Wagering ConditionsA Free Bet shall only qualify for bonus wagering purposes if the relevant bet:is settled as a winning bet;has not been cancelled or sold (cashed out);has not been re-settled at odds of 1.00; andhas not been settled at odds of 0.50 in relation to Asian Total or Asian Handicap bets.
12.8.5 Where a qualifying Free Bet is settled as a winning bet, the resulting Net Winnings shall be credited to the User’s Bonus Balance and remain subject to the applicable Wagering Requirements before becoming eligible for transfer to the Main Balance.
12.8.6 If a Free Bet is settled as a losing bet, the Free Bet shall expire automatically and any related participation in the applicable Bonus Campaign may be terminated automatically.
12.8.7 Qualifying BetsUnless otherwise stated in the applicable Bonus Campaign, only the following bets shall qualify for wagering purposes:Single bets and/or multiple bets consisting of two or more selections placed on live or pre-match events.Bets containing at least one selection meeting the minimum odds requirements specified in the applicable Bonus Campaign.Bets placed and settled within the wagering period specified in the applicable Bonus Campaign.Bets placed on events available in the “SPORTS,” “LIVE,” and/or “ESPORTS” sections of the Website.Both winning and losing Qualifying Bets.
12.8.8 Following completion of the applicable Wagering Requirements, eligible Bonus Funds or Net Winnings may be transferred to the Main Balance by selecting the “CLAIM” option available in the relevant Bonus Campaign interface.
12.8.9 Unless otherwise stated in the applicable Bonus Campaign, Leon reserves the right to cancel, deduct, or forfeit any wagered Bonus Funds or Net Winnings that remain unclaimed for more than 30 days after completion of the applicable Wagering Requirements.
12.9 Special Terms for Bonus Wagering Using the Main Balance
12.9.1 Where a Bonus Campaign permits or requires wagering using funds from the Main Balance, the User must place Qualifying Bets in the amount required by the applicable Wagering Requirements and in accordance with the wagering model specified in the applicable Bonus Campaign.
12.9.2 If the balance of the User’s Main Balance reaches zero (0) during the wagering period, the User may deposit additional funds into the Main Balance and continue fulfilling the applicable Wagering Requirements.
12.9.3 Unless otherwise stated in the applicable Bonus Campaign, winnings generated from Qualifying Bets placed using the Main Balance shall be credited to the Main Balance.
12.9.4 The following bets shall not qualify for wagering purposes when fulfilling Wagering Requirements using funds from the Main Balance:cancelled bets;sold (cashed out) bets;bets re-settled at odds of 1.00; and/orbets settled at odds of 0.50 in relation to Asian Total or Asian Handicap bets.
12.10 Special Terms for Bonus Wagering Using the Bonus Balance
12.10.1 Where a Bonus Campaign permits or requires wagering using funds from the Bonus Balance, the User must place Qualifying Bets in accordance with the applicable Wagering Requirements and the wagering model specified in the applicable Bonus Campaign.
12.10.2 Unless otherwise stated in the applicable Bonus Campaign, winnings generated from Qualifying Bets placed using funds from the Bonus Balance shall be credited to the Bonus Balance and shall remain subject to the applicable Wagering Requirements before becoming eligible for transfer to the Main Balance.
12.10.3 Bonus Funds available in the Bonus Balance shall be used for wagering purposes until:the applicable Wagering Requirements have been completed; orthe Bonus Balance is depleted below the minimum amount required for placing a qualifying bet under the applicable Bonus Campaign.
12.10.4 If the Bonus Balance falls below the minimum amount required for placing a qualifying bet under the applicable Bonus Campaign, Leon reserves the right to cancel the relevant Bonus Funds, reset wagering progress, and terminate participation in the applicable Bonus Campaign.
12.10.5 A bet shall not qualify for wagering purposes if it:is re-settled at odds of 1.00; oris settled at odds of 0.50 in relation to Asian Total or Asian Handicap bets.
12.10.6 Unless otherwise stated in the applicable Bonus Campaign, bets placed using funds from the Bonus Balance may not be cancelled or sold (cashed out).
12.11 Bonus Abuse and Administrative Rights
12.11.1 Unless otherwise stated in the applicable Bonus Campaign, participation is limited to one bonus per User, household, registration address, e-mail address, payment method, device, or IP address.
12.11.2 Leon reserves the right to refuse, suspend, cancel, reclaim, or withhold any Bonus Funds, Free Bets, Net Winnings, or other promotional rewards where it reasonably suspects bonus abuse, fraudulent activity, collusion, manipulation of a Bonus Campaign, multiple account registration, breach of these Terms & Conditions, or any other activity that Leon reasonably considers abusive, unfair, or contrary to the purpose of the Bonus Campaign.
12.11.3 Leon reserves the right to verify the identity of any User participating in a Bonus Campaign and to request documentation or account verification before processing withdrawals, including withdrawals of funds generated through bonus wagering.
12.11.4 If a User fails or refuses to complete the requested verification procedures, Leon may suspend participation in the Bonus Campaign, withhold Bonus Funds or winnings, and/or decline the relevant withdrawal request in accordance with the General Terms & Conditions.
12.11.5 Leon reserves the right to review the betting and transaction history of Users participating in any Bonus Campaign in order to detect fraudulent, abusive, irregular, or otherwise prohibited activity.
12.11.6 Where Leon determines, at its reasonable discretion, that a User has abused or attempted to abuse a Bonus Campaign, Leon may take any action it considers appropriate, including, without limitation:disqualifying the User from the Bonus Campaign;cancelling Bonus Funds, Free Bets, or Net Winnings, and any winnings derived from Bonus Funds;withholding or reversing withdrawals related to the relevant Bonus Campaign;suspending or closing the User’s Account; and/orrestricting access to certain services, promotions, or withdrawals.
12.11.7 Leon reserves the right to amend, suspend, terminate, withdraw, cancel, or otherwise modify any Bonus Campaign or these Bonus Terms & Conditions at any time, including where necessary to prevent abuse, fraud, operational errors, or technical issues.
12.11.8 Participation in any Bonus Campaign constitutes acceptance of these Bonus Terms & Conditions and Leon’s General Terms & Conditions.
12.11.9 Any decisions made by Leon regarding eligibility, qualification, abuse prevention, or settlement of Bonus Campaigns shall be final, provided that such decisions are made in accordance with these Terms & Conditions and applicable law.
13. Sports Promotions
13.1.1 Sports promotion – an exclusive promotion that takes place only on the Leon website and is available exclusively to Leon users. Winners are determined by counting points and are displayed in the leaderboard of the corresponding promotion. The number of prizes varies depending on the T&Cs of the specific sports promotion.
13.1.2 This section defines General Terms and Conditions (“T&C”) for participation in sports promotions. In addition to these Terms, each sports promotion has its own unique set of rules, such as promotional period, activation terms, scoring mechanics, and prize pool, which is mentioned in the T&Cs of the corresponding sports promotion.
13.1.3 Unless otherwise stated, these Terms & Conditions apply to all sports promotions.
13.1.4 Leon reserves the right to amend, suspend, or cancel active sports promotions at any time without prior notice.
13.2 Participation in Sports Promotions
13.2.1. To be eligible to take part in a specific sports promotion, one must complete one or more actions aimed at participating in a promotion. These are mentioned in the T&Cs of the sports promotion.
13.2.2 Only one account can be opened per user. If duplicate accounts of the same users are found, bets placed from these accounts will not be taken into account when determining the results of the promotion.
13.2.3 For sports promotions, only bets made using funds from a participant's Main balance are taken into account. Bets made using funds from the Bonus balance do not count toward sports promotions.
13.2.4 If several participants accumulate the same number of points, the participant who scores the points first will take the higher place.
13.2.5 Leaderboards are displayed on the corresponding sports promotion’s page and are updated in real-time.
13.2.6 A certain number of promotion participants who score the most points will become the winners of sports promotions. The number of winners and the order of prize distribution are unique for each sports promotion. You can find it on the page of a corresponding sports promotion.
13.2.7 By taking part in sports promotions, the participant automatically agrees with Leon’s General Terms and Conditions.
13.2.8 By taking part in sports promotions, the winner automatically agrees that their name and photographs could be published on the Leon website and blogs, as well as in marketing materials and PR campaigns of Leon.
13.2.9 All disputes related to the rights of participation in sports promotion, and all issues related to the receipt of the prizes are resolved by the management of Leon. This decision is binding and not subject to appeal by players or any third party.
13.3 Rules for Determining the Winners and Distribution of Prizes
13.3.1 The winners of every sports promotion will be determined by counting points for bets made in accordance with the conditions of the corresponding sports promotion.
13.3.2 In the next 240 hours after determining the winners' list, Leon's representative will contact every winner of the sports promotion. Leon representatives will contact the winners via phone or email, which were used when registering an account with Leon. The prizes will be credited automatically.
13.3.3 Types of prizes in sports promotions:
13.3.3.1 Cash prizes are prizes that do not require wagering and can be used for either betting or withdrawal.
13.3.3.2 Free Spins are bets that can be used on a specific casino slot, with a fixed value for each spin. They must be used within 7 days from the moment these are credited. All winnings received as a result of using the Free Spins will be credited to the main balance.
13.3.3.3 Free Bets are bets that have a unique set of conditions, which can be found in the T&Cs of the corresponding sports promotion. If the Free Bet is settled as a winning one, the winner will be able to transfer the net winnings to the main balance.
13.3.4 The prize pool of any sports promotion is set in the currency of the participant’s account and is displayed on the leaderboard or T&Cs of the corresponding sports promotion.