Richard Casino Dossier

What to look at in Richard Casino's own terms:

1. Payouts. One payout is capped at AUD 4,000 (Payments page); at most EUR 5,000 a day, EUR 10,000 a week and EUR 20,000 a month, about AUD 8,112, 16,223 and 32,446 (our arithmetic), progressive jackpots paid in full (T&C 11.8).
2. Wagering. Bonuses need 40 times within 7 days, free-spin winnings within 3 days; table games count 5%, and 135 named pokies count 50% (bonus terms). An AUD 100 bonus means AUD 4,000 in bets on most pokies, AUD 8,000 on the named ones (our arithmetic).
3. Max bet. AUD 8 a bet during wagering, double-ups and bought bonus rounds included (bonus terms).
4. Bonus win caps. AUD 75 from no-deposit bonuses (T&C 11.7), AUD 150 from free spins; cash bonuses, cashback and VIP bonuses pay at most 10 times the bonus (bonus terms).
5. Deposit bet first. A deposit must be bet once on pokies or 3 times on table games, roulette and video poker before it can be withdrawn; on suspicion of money laundering the casino can ask for 3 times on any game (T&C 9.7).
6. Two weeks. If the casino cannot reach the player within 2 weeks of a withdrawal request, the account is locked and the withdrawal cancelled (T&C 8.4); a check not passed within 2 weeks ends in "account termination and funds confiscation" (T&C 9.3). Review can take 30 working days (KYC page).
7. Idle account. After 12 months without a login or a game, the T&C say "we reserve the right to charge a monthly dormancy fee" of EUR 20 (about AUD 32, our arithmetic), deducted from the balance; a balance under EUR 20 is taken whole (T&C 12.1).

Also in these terms: one account per address, household, IP or device with pending withdrawals cancelled and withdrawn money reclaimed, VPN use costing winnings, a deposits-to-bonus ratio over 50% as abuse, documents in Latin or Cyrillic script or a video check, deposits from another person's account, intermediary bank fees up to EUR 16, server logs as "final and binding", EGIS as the named dispute body, arbitration in Costa Rica, a one-year limit on claims. Full terms →