Zoome Dossier

What to look at in Zoome's own terms:

1. Payouts. From AUD 75 (T&C 11.1); at most AUD 1,500 a day, AUD 7,500 a rolling week and AUD 15,000 a month, progressive jackpots paid in full (T&C 11.8). An AUD 30,000 win takes 2 months (our arithmetic).
2. Wagering. Welcome bonuses need 40 times within 7 days, and welcome-bonus winnings stop at 10 times the bonus (bonus terms). An AUD 100 bonus means AUD 4,000 in bets in a week (our arithmetic).
3. Max bet. AUD 7.50 a bet while wagering, doubling and bought bonus rounds included (bonus terms).
4. Game weights and no-deposit cap. Roulette, poker and card games count 5% and "Others" 0%, without saying where live games fall (bonus terms). No-deposit winnings stop at AUD 225 (T&C 11.7).
5. Bonus abuse. Bets that are "a significant portion of the bonus balance" and "volatility-focused strategies" count as abuse, and the casino may "Withhold part or all of the user’s balance", a decision called "final and non-negotiable" (bonus terms); T&C 9.4 says legitimate real-money winnings "will not be confiscated" (T&C 9.4).
6. 28 days or 2 weeks. Verification not passed within 28 days blocks the account "without funds confiscation" (T&C 8.4, 9.3); the refund rules say 2 weeks (T&C 14.6). Missing or invalid documents mean "any funds in your balance will be forfeited" (T&C 18.4); the AML Policy allows "up to thirty (30) business days" for review (AML Policy).
7. Unwagered deposits. Each deposit must be wagered 3 times; otherwise "The Casino reserves the right to charge a processing fee or refuse withdrawal", amount not stated (T&C 9.7).
8. Idle account. After 12 months without login or play, the T&C say "we reserve the right to charge a monthly dormancy fee" of EUR 10 (about AUD 16, our arithmetic), deducted from the balance; a balance under EUR 10 is taken whole (T&C 12.1).

Also in these terms: one account per address, household, IP or device with pending withdrawals cancelled, a deposits-to-bonus ratio over 50% as abuse, documents in Latin or Cyrillic script or a video check, deposits from another person's account, intermediary bank fees up to EUR 16, the player "solely responsible" for the legality of play, server logs as "final and binding", EGIS as the named dispute body, arbitration in Costa Rica, a one-year limit on claims. Full terms →