ID checks before withdrawal

When: Before a withdrawal

What the terms say: ID, proof of address, payment method; phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: ID, proof of address, payment proof, possible phone or video call; review up to 30 working days; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: name = bank account

What the terms say: the only identity rule a guest sees: the full name at sign-up must match the bank account name

“Must Be The Same As Your Bank Account Name.”

When: Before a withdrawal

What the terms say: government-issued photo ID and proof of address; a «verification deposit» may be asked when there was no deposit; card deposits need an authorization form and a copy of the card front

“Before a withdrawal can be processed, the Player must provide a Government-issued photo ID and proof of address for verification.”

When: Full verification before any withdrawal

What the terms say: a selfie or biometrics possible; the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

Full clause in the archived terms →

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: documents asked for each withdrawal; not sent within 30 days: the withdrawal is cancelled

“For a withdrawal to be approved, the player will be asked to submit certain documentation and information”

When: Any time

What the terms say: any KYC document may be asked; service, payments or withdrawals restricted until identity is determined

“Betzillo reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined, or for any other reason in Betzillo’s sole discretion.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: On request, at withdrawal

What the terms say: ID, proof of payment, proof of address under 3 months; a phone call possible; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal, at the casino’s discretion

What the terms say: also when deposits or withdrawals reach a set total, or on suspicion of fraud: «can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity»; same rulebook as National Casino; verification not completed within 2 weeks: account closed for good, winnings confiscated

“The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them.”

When: not stated

What the terms say: no document list; the sign-up form says the Full Name «Must Be The Same As Your Bank Account Name.»; promotions allow one claim per member, account, IP address and household

Not stated is not a promise that no check happens.

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; document review up to 30 working days

“Withdrawal requests will remain pending until all required verification steps are completed”

When: Before a withdrawal

What the terms say: may be requested any time, a phone call possible; the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled

Full clause in the archived terms →

When: Before any withdrawal

What the terms say: a phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“within two (2) weeks of your withdrawal request”

When: Before a withdrawal

What the terms say: photo ID, proof of address, selfie or a verification call possible; liveness check and source of funds for higher values

“for the purpose of identity verification prior to granting any withdrawals from your Account”

When: not stated

What the terms say: no identity rule on any page a guest can open

Not stated is not a promise that no check happens.

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Name check

What the terms say: the registered name must match the bank account; an ID photo is asked only for the birthday bonus; no list of documents

“Ensure your registered name matches your bank account for withdrawal.”

When: Before a withdrawal, at the casino’s discretion

What the terms say: also when deposits or withdrawals reach a set total, or on suspicion of fraud: «can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity»; a selfie with a note or a phone call possible; verification not completed within 2 weeks: account closed for good, winnings confiscated

“The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them.”

When: Full verification before a withdrawal request

What the terms say: a phone call possible; the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

Full clause in the archived terms →

When: Before the first payout

What the terms say: photo ID and proof of address from the last three months; a selfie with the ID, card photos or e-wallet screenshots on request; the T&C add source of funds or wealth later

“Before your winnings can be processed, you must first verify your Fair Go account details.”

When: Before playing

What the terms say: FAQ: ID, address and payment method through Sumsub; usually about 10 minutes, up to 24 hours; the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled

“Verification is mandatory before the start of the game.”

When: ID + address

What the terms say: identity check may be asked before a withdrawal: government ID or proof of address

“GAME4U may require you to verify your identity before processing withdrawals.”

When: Before a withdrawal

What the terms say: ID, proof of address, payment proof, a phone call possible, documents in Latin or Cyrillic script or a video check; video check not passed: account closed, funds forfeited; if the casino is «unable to reach you by phone or email within two (2) weeks of your withdrawal request», the account is locked and the withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; KYC policy: documents reviewed within 30 working days; FAQ: usually 24 to 48 hours

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3); documents missing or invalid: account may be closed and the balance forfeited (18.4)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Any time

What the terms say: documents can be asked at any time; video verification possible; suspected fraud in the checks: account closed and the last deposits refunded minus 20%

“We may request from You the verification of Your identity at any time”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked; KYC not complete within 40 days of the request: winnings may be confiscated (9.8)

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: selfie holding a driving licence, ID card or passport uploaded in the cashier within 14 days of the request, otherwise the amount returns to the casino balance; identity checked by phone at sign-up

“Please provide the above within 336 hours (14 days) of making your withdrawal request.”

When: Within 3 business days

What the terms say: ID and payment details not finalised within three business days of a withdrawal request: all withdrawals denied

“In the absence of finalizing required identification or payment details within three business days of requesting a withdrawal, all withdrawals will be denied.”

When: Before a withdrawal

What the terms say: ID, payment proof, proof of address; selfie, phone or video call possible; verification not completed within 2 weeks: account closed for good, winnings confiscated

“The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them.”

When: After a withdrawal request

What the terms say: ID, a utility bill under 2 months old, photos of the card; up to 5 business days to check; documents missing after 48 hours cancel the withdrawal

“Players who deposit with Fiat will be asked to provide identification documents upon requesting a withdrawal.”

When: Before a withdrawal

What the terms say: proof of address and government ID may be asked; information that cannot be confirmed can void winnings

“The withdrawal of winnings is subject to Ignitioncasino.eu’s verification procedures.”

When: Before a withdrawal

What the terms say: ID, proof of address, payment method; a phone call possible; phone number must be verified to request a withdrawal; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; KYC information not complete within 40 days of the request: winnings may be confiscated (another clause says 2 weeks); KYC policy: documents reviewed within 30 working days

“11.4. The Casino reserves the right to request verification documents before being able to process your withdrawal (ID, payment systems, utility bills еtc), in line with standard KYC (Know Your Customer) procedures, even if similar or other documentation has previously been provided by you.”

When: Before a withdrawal

What the terms say: proof of address and government ID may be asked; false or unconfirmed details can void winnings; card deposits may need ID, card photos and a verification form

“The withdrawal of money won is subject to Joe Fortune's verification procedures.”

When: Bank account name must match

What the terms say: the only identity rule a guest can read: payouts go to the bank account registered on the account, in the same name

“Your bank account name must match the name on your Kangaroo88 account, otherwise the withdrawal may be delayed.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before any withdrawal

What the terms say: government ID, proof of address under 3 months, copies of cards used; every cash-out is audited first; documents missing at the end of the pending period send the cash-out back to the balance

“5.1. All cash-outs are subject to an audit by King Johnnie before being processed.”

When: After sign-up

What the terms say: ID card, passport or driving licence after registering; more documents can be asked while a withdrawal is pending; in some cases checks of play can take up to 30 working days, payments suspended meanwhile

“2.6 After registering an Account the player has to complete the verification procedure.”

When: Before a withdrawal

What the terms say: photo ID, proof of address, proof of payment method; a phone or video call possible; if the casino is «unable to reach you by phone or email within two (2) weeks of your withdrawal request», the account is locked and the withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; the AML rules allow up to 30 working days to review documents

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“within two (2) weeks of our request”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: photo ID, address, selfie or a verification call possible (9.3); accounts left unverified for 180 days can be classed dormant and charged the dormancy fee (7.6)

“for the purpose of identity verification prior to granting any withdrawals from your Account.”

When: Can be asked at any time

What the terms say: ID, proof of address (3 months), both sides of the card; further checks even after a passed one

“9.3 Any refund or withdrawal may be held for the time needed to complete verifications and reviews.”

When: Before a withdrawal

What the terms say: ID photos, a selfie with the ID and a bank statement not older than 3 months; payouts only to the owner's bank account in the profile's country

“6.3. A withdrawal request will not be processed until all KYC documents have been accepted.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked; KYC not complete within 40 days of the request: winnings may be confiscated (9.8)

“Withdrawals may be terminated until the account is fully verified.”

When: When requested

What the terms say: at any time and before withdrawals (7.1, 9.2); no answer or refusal: account «unverifiable», winnings and bonuses may be voided, funds withheld (7.5)

“The Company may ask you to complete verification procedures for your Account at any point in time”

When: After the first deposit

What the terms say: personal and payment details confirmed by telephone after the first deposit (20.4); documents before a withdrawal, approval 3 to 4 business days (20.15)

“After the first successful deposit, an identity verification procedure is required”

When: Within 30 days

What the terms say: initial verification due by the earliest of 30 days after the first deposit, cumulative deposits or own-money bets over 2,000 euros, or the first payout (18.4); if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4)

“Initial Verification must be completed no later than the earliest of: (a) 30 days after your first deposit”

When: Before a withdrawal

What the terms say: the account may be verified before withdrawals (9.2); without contact or documents it can be treated as «unverifiable», suspended and its funds withheld (7.5); no deadline stated

“9.2 The Company reserves the right to require that your Account may be verified according to our Account verification policy”

When: Name check

What the terms say: the registered name must match the bank account; a driving licence or ID photo is asked only for the birthday bonus; no list of documents

“Ensure your registered name matches your bank account for withdrawal.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3); KYC not complete within 40 days of the request: winnings may be confiscated (9.9)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: First withdrawal

What the terms say: ID, utility bill and payment proof on the first withdrawal and at random later (8.5); a verification deposit before withdrawing no-deposit winnings (5.2)

“When you make a withdrawal for the first time, we may request certain document copies to verify your identity.”

When: Before a withdrawal, at the casino’s discretion

What the terms say: also when deposits or withdrawals reach a set total, or on suspicion of fraud: «can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity»; verification not completed within 2 weeks: account closed for good, winnings confiscated

“The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them.”

When: Full verification before a withdrawal

What the terms say: a phone call may be part of it; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: On suspicion

What the terms say: FAQ: no routine check when money is paid in or withdrawn; documents asked on suspicion of fraud; the general T&C were not available

“Typically we don’t verify accounts when money is paid in or withdrawn.”

When: Before the first payout

What the terms say: FAQ: verification is needed for any withdrawal; T&C: photo ID, proof of address such as a recent utility bill, card or e-wallet copies, source of funds or wealth; withdrawals may be held until verification is done

“The Casino may suspend withdrawal requests until verification is complete.”

When: not stated

What the terms say: no identity rule with a deadline; withdrawals «may be reviewed»

Not stated is not a promise that no check happens.

When: Before the first payout

What the terms say: photo ID front and back, proof of address not older than 90 days, front and back of every card used; crypto players also a photo holding the ID; the T&C add source of funds and wealth; first payout reviewed by the payment processor up to 5 business days

“Before your winnings can be processed, you must first verify your PlayCroco casino account details.”

When: On request, before a withdrawal

What the terms say: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; review up to 30 working days

“within two (2) weeks of your withdrawal request”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: ID both sides, a selfie with it, a bank statement under 3 months old (6.1); no withdrawal until all documents are accepted (6.3)

“6.3. A withdrawal request will not be processed until all KYC documents have been accepted.”

When: Before any withdrawal

What the terms say: ID (both sides), a photo of you holding it and a bank statement from the last 3 months; phone or face checks possible

“An extraction solicitation shall not be handled until all Know Your Client documents have been endorsed.”

When: Before a withdrawal

What the terms say: documents asked for a withdrawal; not sent within 30 days of the request: the withdrawal is cancelled

“For a withdrawal to be approved, the player will be asked to submit certain documentation and information”

When: Before any withdrawal

What the terms say: a phone call possible; the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

Full clause in the archived terms →

When: Before the first payout

What the terms say: ID, both sides of the cards used, proof of address; approval 2 to 3 business days; details may be confirmed by phone

“Approval of submitted documents takes from 2 (two) to 3 (three) business days.”

When: Before the first withdrawal

What the terms say: documents may be asked before the first withdrawal; payouts suspended if verification cannot be completed (9)

“Before your first withdrawal at the casino, we may request security documentation to verify the authenticity of the credit card information and the player account.”

When: Before a withdrawal

What the terms say: photo ID, proof of address under 6 months, selfie with the ID, card photo for card deposits; reviewed within 24 hours; until approved no withdrawal and deposits capped at 500 euros in total

“Before a player can complete a withdrawal, they must complete a full Account Verification (KYC) process.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked; KYC not complete within 40 days of the request: winnings may be confiscated (9.8)

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; review up to 30 working days

“Withdrawal requests will remain pending until all required verification steps are completed”

When: Full verification before a withdrawal

What the terms say: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“within two (2) weeks of your withdrawal request”

When: Before the first payout

What the terms say: photo ID front and back, proof of address dated within 90 days and a selfie check; review up to 48 business hours (usually 24–48 hours); card photos, crypto-wallet or third-party payment checks by e-mail; T&C: documents not sent within four weeks may cost the winnings

“Before our team can process your first withdrawal request, the account verification requirements must first be completed and approved.”

When: Before a withdrawal, at the casino's discretion

What the terms say: video or phone call possible; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked

“check your identity prior to processing payouts”

When: After a withdrawal request

What the terms say: 30 days to send documents, else winnings confiscated; video call possible

Full clause in the archived terms →

When: Within 30 days of a request

What the terms say: documents within 30 calendar days of the withdrawal request or of the casino's request; otherwise winnings confiscated and the account closed for good (2.5); limits apply only to verified players (9.2)

“all the documents must be provided within 30 (thirty) calendar days starting from the date of the withdrawal request or from the date of the Casino's request”

When: Full verification before a withdrawal

What the terms say: a phone call may be part of it; payouts may be held up to 72 hours for the check; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked; KYC information not complete within 40 days of the request: winnings may be confiscated

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4); verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated (9.3)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: not stated

What the terms say: no identity rule on any page a guest can open

Not stated is not a promise that no check happens.

When: On request, any time

What the terms say: AML policy: passport or driver's licence plus a utility bill or bank statement, asked for on a withdrawal; the FAQ says documents are not asked for «in 99% of cases»

“We may request proof of age or identity at any time and may suspend or restrict access until satisfactory documentation is provided.”

When: Before a withdrawal

What the terms say: ID, proof of address, payment proof; a phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated; document review up to 30 working days

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal, at the casino’s discretion

What the terms say: also when deposits or withdrawals reach a set total, or on suspicion of fraud: «can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity»; photos only: scans and PDFs not accepted; verification not completed within 2 weeks: account closed for good, winnings confiscated

“The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them.”

When: Within 3 business days

What the terms say: photo ID and proof of address before a withdrawal; not finalised within three business days of the request: all withdrawals denied

“In the absence of finalizing required identification or payment details within three business days of requesting a withdrawal, all withdrawals will be denied.”

When: Before a withdrawal

What the terms say: photo ID, proof of address, proof of payment method, possibly a phone call or a video check; requests «remain pending or declined until all required verification steps are completed»; if the casino is «unable to reach you by phone or email within two (2) weeks of your withdrawal request», the account may be locked and the withdrawal cancelled

“Withdrawal requests will remain pending or declined until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: the T&C: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

Full clause in the archived terms →

When: Before a withdrawal

What the terms say: phone call possible; documents in Latin or Cyrillic script, otherwise video verification; withdrawals may be stopped until verified; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: phone call possible; withdrawals may be stopped until the account is verified; if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: ID, proof of address, payment proof, possible phone or video call; review up to 30 working days (KYC page); if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: ID, proof of address not older than three months, copies of the cards used; bank statement for large withdrawals

“All cash-outs are subject to an audit by Stellar Spins before being processed.”

When: Before a withdrawal

What the terms say: photo ID, proof of address, a selfie with the ID; a verification call possible; the KYC page says play is allowed before verification and documents are usually reviewed within 24 hours

“for the purpose of identity verification prior to granting any withdrawals from your Account”

When: On request, any time

What the terms say: ID, proof of address, phone checks; payouts can be held while documents are checked

“We may request proof of age or identity at any time and may suspend or restrict access until satisfactory documentation is provided.”

When: Before the first payout

What the terms say: photo ID, selfie and proof of address from the last 90 days; 3 to 5 business days; card photos, wallet screenshots or an ID selfie may be asked for

“Please allow 3 to 5 full business days for processing.”

When: Before a withdrawal

What the terms say: verification can be asked at any time; an account left «unverifiable» may be suspended and funds withheld

“An unverifiable Account may be suspended, all winnings or bonuses present on the account may be voided, and all funds may be withheld from payment.”

When: Before a withdrawal

What the terms say: phone call possible as part of KYC (9.9); documents in Latin or Cyrillic, otherwise video verification (10.5); bonuses over 250 euros only after KYC (11.7); if the casino cannot reach the player by email or phone within 2 weeks of a withdrawal request: account locked

“Withdrawals may be terminated until the account is fully verified.”

When: Before a withdrawal

What the terms say: phone call possible; if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled (8.4)

“Withdrawal requests will remain pending until all required verification steps are completed.”

When: Before a withdrawal

What the terms say: photo holding ID, both sides of every card used, utility bill under 3 months, ID, signed Authorization Agreement form; review starts only when everything is in

“To process your withdrawal, we require the following documents:”

When: not stated

What the terms say: no identity rule on any page a guest can open

Not stated is not a promise that no check happens.

When: After a withdrawal request

What the terms say: documents within 30 calendar days of the withdrawal request or the casino's request, otherwise winnings confiscated and the account closed; checks up to 3 business days (the FAQ: 24 hours); video call possible

“all the documents must be provided within 30 (thirty) calendar days starting from the date of the withdrawal request or from the date of the Casino's request”

When: On request, any time

What the terms say: one calendar month to send documents, else balance seized and account closed

“within one calendar month from the date the request was made”

When: Before any withdrawal

What the terms say: government ID, proof of address under 3 months, copies of cards used; every cash-out is audited first; documents missing at the end of the pending period send the cash-out back to the balance

“5.1. All cash-outs are subject to an audit by Wolf Winner before being processed.”

When: On request, before a withdrawal

What the terms say: if the casino cannot reach the player by phone or email within 2 weeks of a withdrawal request: account locked, withdrawal cancelled; verification not passed within 2 weeks of the casino's request: account terminated, funds confiscated

“within two (2) weeks of our request”

When: not stated

What the terms say: no identity rule with a deadline; the AML page says verification «may be required»

Not stated is not a promise that no check happens.

When: Before a withdrawal

What the terms say: ID, proof of address, payment method; phone call possible, video check if documents are not in Latin or Cyrillic script; video check not passed: account closed, funds forfeited; if the casino cannot reach the player by phone or email within 28 days of a withdrawal request: account locked until verification is completed (another clause says 2 weeks); verification not passed within 28 days: account blocked «without funds confiscation» until complete; the AML Policy: the document review «may take up to thirty (30) business days»

“Withdrawal requests will remain pending until all required verification steps are completed.”